Service Advisor | All Experience Levels

Colonial Lincoln; Lynchburg (VA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Paid training

Career development

Medical insurance

Dental insurance

Vision insurance

401(k) and ESOP

Employee Vehicle Purchase Program

Job summary

Carter Myers Automotive in Lynchburg, VA is seeking a Service Advisor to greet customers, listen to concerns, and coordinate with technicians to ensure accurate, timely repairs. The role emphasizes building trust and lasting customer relationships in a fast-paced service environment.

Experience in customer service is preferred; automotive knowledge is a plus but not required. The position offers paid training, opportunities for advancement, and a supportive team atmosphere.

Qualifications

• Previous customer service experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.
• Strong organizational and problem-solving abilities.

Responsibilities

• Greet customers and create a positive service experience.
• Listen to customer concerns and recommend maintenance and repair services.
• Communicate with technicians to ensure repairs are completed accurately and efficiently.
• Keep customers informed throughout the service process.
• Build trust and long-term customer relationships.

Skills

Customer service

Communication

Relationship-building

Multitasking

Positive attitude

Job description

Description

Earn $40,000–$75,000+ | Paid Training | Career Growth

Join the CMA Team

Are you passionate about customer service and the automotive industry? Whether you're an experienced Service Advisor or looking to start a rewarding new career, we want to hear from you.

CMA is seeking motivated, customer-focused professionals to join our growing service team.

Why CMA?

At Carter Myers Automotive, we invest in our people. We provide the training, support, and career opportunities needed to help you succeed, regardless of your experience level.

What We Offer

• Earning potential of $40,000–$75,000+
• Paid training and ongoing professional development
• Modern facilities and advanced technology
• Supportive team environment
• Opportunities for advancement within a growing organization

What You'll Do

• Greet customers and create a positive service experience
• Listen to customer concerns and recommend maintenance and repair services
• Communicate with technicians to ensure repairs are completed accurately and efficiently
• Keep customers informed throughout the service process
• Build trust and long-term customer relationships

What We're Looking For

• Previous customer service experience preferred
• Automotive experience is a plus but not required
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn
• Strong organizational and problem-solving abilities

Compensation & Benefits

• Performance-based compensation with commission and bonus opportunities
• Earning potential of $40,000–$75,000+
• Paid training and career development
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) and ESOP Retirement Plan
• Employee Vehicle Purchase Program

Apply Today

Whether you're an experienced Service Advisor or ready to begin a new career in automotive service, CMA offers the tools, training, and support to help you grow. Join a company that values its employees and promotes from within.