Service Advisor — $80k–$150k+ with Bonuses & Growth

DLHQ; Reading (MA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Company-Matched 401(k)

Paid Vacation, Sick & Personal Time

Employee Discounts on Parts & Service

Job summary

Route 128 Honda in Reading, MA is seeking a Service Advisor to join a top New England dealership. You will guide customers through service experiences, generate accurate estimates, and coordinate with the service team to deliver confident, value-driven outcomes.

Earn potential for $80,000–$150,000+ per year with weekly commissions, bonuses, and incentives. The role emphasizes customer service, sales ability, and career growth within a supportive leadership culture.

Qualifications

• Automotive Service Advisor experience preferred.
• Strong communication and interpersonal skills.
• Customer-focused with solid sales ability.
• Professional appearance and positive attitude.

Responsibilities

• Greet customers and perform vehicle walk-arounds using a tablet.
• Review service history, recalls, campaigns, and previously declined recommendations.
• Listen to customer concerns and document vehicle issues.
• Prepare repair orders and estimates.
• Recommend maintenance and repair services based on vehicle needs.
• Communicate with technicians and customers throughout the repair process.
• Deliver outstanding customer service and build long-term client relationships.
• Meet or exceed sales, productivity, and customer satisfaction goals.
• Ensure all documentation is accurate and complete.

Skills

Sales skills

Customer service

Communication

Professional appearance

Multitasking

Organizational skills

Valid driver's license

Job description

Route 128 Honda in Reading, MA is seeking a Service Advisor to join a top New England dealership. You will guide customers through service experiences, generate accurate estimates, and coordinate with the service team to deliver confident, value-driven outcomes.

Earn potential for $80,000–$150,000+ per year with weekly commissions, bonuses, and incentives. The role emphasizes customer service, sales ability, and career growth within a supportive leadership culture.