Service Advisor

DLHQ; Reading (MA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Company-Matched 401(k)

Paid Vacation, Sick & Personal Time

Employee Discounts on Parts & Service

Job summary

Route 128 Honda in Reading, MA is seeking a Service Advisor to join a top New England dealership. You will guide customers through service experiences, generate accurate estimates, and coordinate with the service team to deliver confident, value-driven outcomes.

Earn potential for $80,000–$150,000+ per year with weekly commissions, bonuses, and incentives. The role emphasizes customer service, sales ability, and career growth within a supportive leadership culture.

Qualifications

• Automotive Service Advisor experience preferred.
• Strong communication and interpersonal skills.
• Customer-focused with solid sales ability.
• Professional appearance and positive attitude.

Responsibilities

• Greet customers and perform vehicle walk-arounds using a tablet.
• Review service history, recalls, campaigns, and previously declined recommendations.
• Listen to customer concerns and document vehicle issues.
• Prepare repair orders and estimates.
• Recommend maintenance and repair services based on vehicle needs.
• Communicate with technicians and customers throughout the repair process.
• Deliver outstanding customer service and build long-term client relationships.
• Meet or exceed sales, productivity, and customer satisfaction goals.
• Ensure all documentation is accurate and complete.

Skills

Sales skills

Customer service

Communication

Professional appearance

Multitasking

Organizational skills

Valid driver's license

Job description

Service Advisor – Earn $80,000–$150,000+ Per Year | Route 128 Honda

Join One of New England's Top Honda Dealerships

Top performers earn $150,000+ annually. Weekly commissions, CSI bonuses, and monthly performance incentives create unlimited earning potential.

At Route 128 Honda, we're building something special. As a locally owned and operated dealership under new management, we're committed to delivering an exceptional experience for both our customers and our employees.

We are a family-focused, performance-driven, and values-based organization that believes great people create great results. If you're motivated, customer-focused, and looking for a long-term career with growth opportunities, we want to meet you.

This is more than just a job—it's an opportunity to build a rewarding career with a dealership that invests in your success through training, mentorship, and advancement opportunities.

Why Join Route 128 Honda?

Compensation

• $80,000–$150,000+ annual earning potential
• Weekly commission pay
• CSI and NPS bonuses
• Monthly spiffs and performance incentives
• Unlimited income potential

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability
• Company-Matched 401(k)
• Paid Vacation, Sick & Personal Time
• Employee Purchase Program
• Employee Discounts on Parts & Service
• Ongoing Training & Professional Development
• Advancement Opportunities into Leadership & Management

Schedule

• Monday–Friday: 7:00 AM–6:00 PM
• Saturday: 7:00 AM–4:00 PM
• Closed Sundays

What You'll Do

As a Service Advisor, you'll be the face of our service department, helping customers maintain and repair their vehicles while creating an exceptional ownership experience.

Responsibilities

• Greet customers and perform detailed vehicle walk-arounds using a tablet
• Review service history, recalls, campaigns, and previously declined recommendations
• Listen to customer concerns and accurately document vehicle issues
• Prepare repair orders and estimates
• Recommend maintenance and repair services based on vehicle needs
• Communicate with technicians and customers throughout the repair process
• Deliver outstanding customer service and build long-term client relationships
• Meet or exceed sales, productivity, and customer satisfaction goals
• Ensure all documentation is accurate and complete

What We're Looking For

• Automotive Service Advisor experience preferred
• Strong sales and customer service abilities
• Excellent communication skills
• Professional appearance and attitude
• Ability to work in a fast-paced environment
• Strong organizational and multitasking skills
• Valid driver's license with a clean driving record

Why Route 128 Honda?

• One of New England's largest-volume Honda dealerships
• 4.7-star Google rating with thousands of customer reviews
• BBB A+ Rated dealership
• Strong promote-from-within culture
• Supportive leadership team and positive work environment
• Commitment to employee growth and community involvement

Ready to Earn What You're Worth?

If you're driven, customer-focused, and looking for a dealership that rewards performance and provides genuine career growth, apply today and join the Route 128 Honda team.

Earn $80,000–$150,000+ annually while building a career with one of New England's premier Honda dealerships.