Service Advisor: $80K-$100K+ | Flexible Schedule

Rhythm CDJR; Hendersonville (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Accrued PTO

Employee Discounts on Vehicles, Parts,

Ongoing Training and Professional De**

Job summary

Rhythm Chrysler Dodge Jeep Ram Fiat in Hendersonville, TN is seeking a Service Advisor to join our high-performing service team. You will be the primary point of contact for customers, guiding them through the service process and building lasting relationships.

You will recommend maintenance, coordinate repairs, and use CRM tools to manage communications and appointments. A customer-service background and strong communication skills are essential for success in this role.

Qualifications

• Previous customer service experience.
• Strong communication and interpersonal skills.
• Ability to build trust and develop customer relationships.
• Professional, positive, and team-oriented attitude.
• Strong emotional intelligence and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for service customers.
• Greet customers and guide them through the service process.
• Build lasting relationships through exceptional communication and follow-up.
• Recommend maintenance and repair services based on vehicle needs.
• Coordinate repair timelines between customers and technicians.
• Keep customers informed throughout the repair process.
• Utilize CRM tools to manage customer communications and appointments.

Skills

Customer service

Communication

Interpersonal skills

CRM software

Tools

CRM software

Job description

Rhythm Chrysler Dodge Jeep Ram Fiat in Hendersonville, TN is seeking a Service Advisor to join our high-performing service team. You will be the primary point of contact for customers, guiding them through the service process and building lasting relationships.

You will recommend maintenance, coordinate repairs, and use CRM tools to manage communications and appointments. A customer-service background and strong communication skills are essential for success in this role.