Service Advisor - $70k-$100k Potential | Flexible Hours

Lithia & Driveway; Boise (ID); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Ford Lincoln of Boise is hiring an Experienced Service Advisor. Earn $70k–$100k annually with a commission plan, plus benefits. You must have open availability for evenings, weekends, and holidays; the role supports dealership operations and customer demand.

Greet customers, document concerns, and translate them into repair orders. You will explain recommended services, provide updates, and coordinate with technicians to ensure quality work and customer satisfaction.

Qualifications

• 5+ years of experience in a Service Writing Advisor role.
• Previous experience using CDK.
• Time management – managing one's own time and time of others.
• Typing – ability to type efficiently in order to enter repair orders.
• Basic computer and cost calculation skills.
• Acceptable driving record and a valid driver's license in your state of residence.
• Veterans encouraged to apply!

Responsibilities

• Greet customers promptly and professionally, building trust from the first interaction
• Document customer concerns and translate them into repair orders
• Communicate recommended services and maintenance clearly and confidently
• Provide regular updates on repair status and timelines
• Coordinate with technicians to ensure timely and quality work completion
• Deliver an exceptional customer experience that drives retention and CSI scores

Skills

Typing

Time management

Basic computer skills

Cost calculation skills

Tools

CDK

Job description

Lithia Ford Lincoln of Boise is hiring an Experienced Service Advisor. Earn $70k–$100k annually with a commission plan, plus benefits. You must have open availability for evenings, weekends, and holidays; the role supports dealership operations and customer demand.

Greet customers, document concerns, and translate them into repair orders. You will explain recommended services, provide updates, and coordinate with technicians to ensure quality work and customer satisfaction.