Mon-Fri Auto Service Advisor — High Income Potential

Stivers Ford IA; Waukee, Northern (IA, KY); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account (FSA)

Employee discounts on parts and ervice

Job summary

Stivers Ford Lincoln in Waukee, Iowa is seeking an experienced Service Advisor to join a high-performing team. Earn $70,000-$120,000+ annually with a five-day work week and no Saturdays or Sundays, plus paid training and growth opportunities.

As the trusted liaison between customers and technicians, you’ll document repair needs, coordinate repairs, and provide ongoing updates to ensure a smooth ownership experience. Join a dealership that values work-life balance and performance.

Qualifications

• Has previous Automotive Service Advisor experience.
• Delivers exceptional customer service.
• Is motivated by performance and earning potential.
• Has excellent communication and relationship-building skills.
• Thrives in a fast-paced, team-oriented environment.
• Is organized, dependable, and self-motivated.
• Possesses basic automotive repair knowledge.
• Wants to build a long-term career with a respected dealership.

Responsibilities

• Welcome customers with professionalism and enthusiasm
• Listen carefully to customer concerns and accurately document repair needs
• Perform vehicle walk-arounds and inspections
• Prepare repair orders and maintenance recommendations
• Coordinate repairs with technicians to ensure timely completion
• Provide consistent updates throughout the repair process
• Build lasting customer relationships through exceptional service
• Recommend maintenance and repair services based on customer needs
• Work closely with technicians, parts personnel, and service administration to keep repairs moving efficiently
• Assist with vehicle staging and customer transportation when needed

Skills

Automotive service advisor experience

Customer service

Communication skills

Teamwork

Organized

Dependable

Basic automotive repair knowledge

Career focus

Job description

Stivers Ford Lincoln in Waukee, Iowa is seeking an experienced Service Advisor to join a high-performing team. Earn $70,000-$120,000+ annually with a five-day work week and no Saturdays or Sundays, plus paid training and growth opportunities.

As the trusted liaison between customers and technicians, you’ll document repair needs, coordinate repairs, and provide ongoing updates to ensure a smooth ownership experience. Join a dealership that values work-life balance and performance.