Service Advisor | 4‑Day Week, Training & Growth

Emerald Auto; Fruitland (ID); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Four 10-hour days

Paid training

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Uniforms provided

Three-day weekend

Job summary

Emerald Auto, a modern auto service shop in Fruitland, ID, is hiring a Service Advisor. You will be the trusted first contact for customers, explain repairs, and support digital inspections with transparent estimates. Training is provided; previous automotive experience is helpful but not required.

The position offers a four‑10 hour day schedule, a path to growth, and a benefits package including health, dental, and vision insurance. DOE compensation ranges from $50,000 to $70,000 per year.

Qualifications

• Clear communicator who can explain vehicle needs to customers.
• Ability to stay organized on a busy day and manage multiple tasks.
• Willing to learn automotive concepts; training provided.

Responsibilities

• Greet customers in person and on the phone; schedule appointments.
• Listen to concerns and write clear, accurate repair orders.
• Explain digital inspection results with photos and notes in plain language.
• Build estimates and obtain customer approval before work.
• Prioritize safety/urgency in recommendations and manage timelines.
• Keep customers updated by phone/text; coordinate with technicians.
• Order parts and track arrivals; arrange pickup/delivery when needed.
• Process invoices and explain completed work at pickup.

Skills

Dependable and punctual

Clear communicator

Honest and transparent

Organized and calm under pressure

Experience in service/advisory roles

Basic automotive knowledge

Computer and software savvy

Positive attitude

Valid driver’s license with clean DMV

Tools

Shop management software

Digital inspection tools

Job description

Emerald Auto, a modern auto service shop in Fruitland, ID, is hiring a Service Advisor. You will be the trusted first contact for customers, explain repairs, and support digital inspections with transparent estimates. Training is provided; previous automotive experience is helpful but not required.

The position offers a four‑10 hour day schedule, a path to growth, and a benefits package including health, dental, and vision insurance. DOE compensation ranges from $50,000 to $70,000 per year.