Service Advisor

Foreign Affairs Auto Inc.; West Palm Beach (FL); On-site; USD 60,000 - 140,000; Full time

Benefits offered by this job

Top Pay ($100K+)

100% Company Paid Health Insurance

Paid Vacation

Paid Holidays

Paid Ongoing Personal & Professional Development Training

Recognized Best Workplace Award

Job summary

An award-winning auto repair shop in West Palm Beach is seeking a Service Advisor who excels in customer service. The role involves being the main communication link between the repair shop and customers, ensuring a customer-first approach in sales. Candidates should have at least 2 years of automotive service writing experience and strong communication skills. The position offers competitive compensation ranging from $60,000 to over $140,000 based on performance, alongside a comprehensive benefits package.

Qualifications

• At least 2 years of automotive service writing experience or related customer service.
• Desire to thrive in a fast-paced environment.
• People-person is a must.

Responsibilities

• Provide exceptional customer service as the main communication link.
• Sell repairs and services based on customer needs and desires.
• Follow a customer-first approach.

Skills

Customer service excellence

Strong communication skills

Team-oriented attitude

Ability to work in a fast-paced environment

Job description

Come & join our award-winning service team. We have proudly earned the highest customer ratings of any independent repair shop in South Florida, made possible by the people who work with us!

Come & Join our Team

We are currently looking for an extraordinary automotive service advisor who believes in hospitality and a customer-first approach to service. We are seeking the right people to help us continue to grow our dream company. We believe we have a lot to offer you and are excited to share this opportunity.

Here are a few of the favorite things our current team members love most about working with us:

• Top Pay (Our Service Advisors earn $100K+)
• Amazing Company Culture
• Very Busy Shop serving 4,000+ European Cars per Year
• No Weekend Hours
• 100% Company Paid Health Insurance
• Paid Vacation
• Paid Holidays
• Paid Ongoing Personal & Professional Development Training - We want to see you grow!
• M-F 7:30AM to 6PM Work Schedule with one early day per week - 4:30PM :)
• Recognized by Ratchet+Wrench Magazine as a Best Workplace Award

Essential Duties & Responsibilities

We count on our Service Advisors to be Customer Service Extraordinaires. We strive to be the "Nordstrom of Auto Repair." Come and become an essential key player in this exciting project and a part of our award-winning service team.

• First & Utmost Responsibility – SMILE :)
• WOW everybody and everyone around you – our clients, your subordinates, and your superiors.
• Embrace our Foreign Affairs Culture, in which we continually strive to grow our business while never putting profits before people.
• Be the center of communication between our auto repair company and our customers. Follow our belief in total transparency to sell repairs and services based on our customer's needs, goals, and desires. Assist customers both in-store and over the phone, email, or text to provide an exceptional auto repair experience.

What we are looking for?

• People-person is a must
• Shared belief in making a customer, not just a sale
• At least 2 years of automotive service writing experience or related customer service
• Strong communication skills
• Team-oriented
• Desire to thrive in a fast-paced environment

How much can I make in this position?

Annual Compensation Range: $60,000 - $140,000+ (based on sales performance)