Automotive Service Sales Manager

RPM Auto Center; Irwindale (CA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Exceptional Compensation pay plan

Closed Weekends!

Paid Training and Education

Paid Time Off

Paid Holidays

Continuous workflow

Well-maintained shop

Job summary

A family-owned automotive service center in Irwindale, CA is looking for a professional Automotive Service Advisor Manager. The role involves presenting recommended services and repairs to customers, assisting with administrative tasks, and ensuring customer satisfaction. Ideal candidates should have a strong sales background with at least 4 years of experience. The position offers exceptional compensation, paid training, and a supportive team culture. This is more than a job; it’s a meaningful career opportunity!

Qualifications

• 4+ years of experience in sales or must demonstrate an ability to sell.
• Ability to complete work tasks timely in a distracting environment.
• Fluent in English, both verbal and written communication required.
• Professional appearance is necessary for customer interactions.
• Ability to perform basic math functions using a calculator.

Responsibilities

• Present repairs and services to customers based on their needs.
• Assist customers with inquiries over phone, email, and in person.
• Create invoices and assist in administrative tasks as needed.
• Maintain workflow and assist with various shop tasks.

Skills

Sales Experience

Organizational Skills

Computer Knowledge

Communication Skills

Math Skills

Job description

Overview

Welcome! Do you love selling and making money? Do you want to make over $100,000 per year? Amazing pay plan with no ceiling on bonuses! Our Shop is growing and building our team, and are currently interviewing for a professional Automotive Service Advisor Manager.

Purpose & Objective

The Service Advisor role is very important to the success of our business. The primary job of this position is professionally presenting customers with the recommended services and repairs made by the technicians based on the customers' needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business. This is a career not "just a job".

Primary Responsibilities

• Sales: Successfully present repairs and service to customers based on their needs, goals, and desires, using company guidelines and best practices.
• Customer Service: Assist customers by answering questions and inquiries over the phone, via email, text, and in person.
• Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed under the direction of manager/owner.
• Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, checking in and out customers, picking up a part, or any other task that can be safely completed which is needed.

Minimum Qualifications

• Sales Experience: Must have at least 4-year experience in any sales role or demonstrate an ability to sell.
• Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
• Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 15 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.
• Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.
• Clean, Professional Appearance: We're a believer in relationships, with our fellow team members and customers. The professional nature of what you do, matters.
• Math Skills: Must possess the ability to count. Must know how to perform basic math functions using a calculator.

Who We Are

We're a family-owned business that has a very unique culture for our industry centers on respect for our employees, customers, and vendors. We're all about teamwork, about shared respect, mutual communication, empathy, compassion, and having a positive workplace. We're locally owned, by wife and husband owners who care about our team members, customers, and community. We believe in giving back, in making our team, and our community's lives better, about making a difference, every day. And it shows, our team is consistently the highest-rated independent automotive service center around. Our people, our culture, our caring, makes the difference. We invite you to be part of that difference!

Benefits

• Exceptional Compensation pay plan
• Closed Weekends!
• Paid Training and Education
• Paid Time Off
• Paid Holidays
• Continuous workflow
• Exceptionally equipped and well-maintained shop
• Each service member has own computer workstation
• A+ clients and an employee team committed to excellence
• Top-Rated Online Presence
• In other words, a career, not just a job.

How We Take Care Of Our People

We are progressive in our approach to service, client satisfaction assures that work presented, is work authorized. Employee development is important to us.

In today’s world, we often spend as much time with our co-workers as we do with family, our business is unique in that we offer our staff a home away from home.

We take pride in our work environment (check the photos of our facility), in our integrity, high level of trust with our customers, and in offering the professional atmosphere that you deserve.

If you wish to learn, develop your skills, enjoy helping people, and solving automotive service challenges then you will find our shop a very rewarding place to be indeed.

If you are looking for a career, not just a job, we’d love to hear from you, please the link below.

Experienced only please, thank you, and we wish you well on your journey.

No personal visits please, email first.

We're glad to chat on the phone, invite you in for a meeting, we love to show off our facility.

We look forward to meeting you!

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year