Service Advisor

Sayville Ford; Sayville (NY); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Vacation and Sick paid time off

Employee discounts & purchase plans

401(k)

Company events

Job summary

Sayville Ford in Sayville, NY, is seeking a Service Advisor to join our family. As Long Island's largest Ford Service Department, we value our employees and offer competitive salaries between $75,000 and $130,000 per year. Responsibilities include greeting customers, preparing cost estimates, and ensuring exceptional customer satisfaction.

We provide benefits such as medical, dental, vision coverage, paid time off, and a 401(k) plan. Ideal candidates are motivated individuals with past experience as a service advisor looking for a long-term career with growth opportunities.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager, or service consultant.
• Willingness to learn new programs.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Prepare a complete and accurate estimate of labor and parts cost.
• Monitor the progress of each vehicle throughout the day.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Computer skills

Above-average energy level

Job description

Sayville Ford, Long Island's Ford Giant continues to grow. We are Long Island's busiest and largest Ford Service Department. Whether you are starting your career or advancing it, when you join our team, you become a valued part of our family. Our service advisors typically earn $75,000 and $130,000 per year! Must have previous experience as a service advisor. All shifts available!

Benefits

• Medical, Dental, Vision coverage
• Vacation and Sick paid time off
• Family-owned & operated dealership since 1957
• Employee discounts & purchase plans
• 401(k)
• Company events

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.