Service Advisor - Automotive

Performance Automotive; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid PTO

401k retirement plans

Medical insurance

Dental care

Vision coverage

Life insurance

Disability insurance

HSA and FSA plans

Employee discounts on vehicles

Job summary

Performance Kings Honda in Cincinnati, OH is seeking a motivated Automotive Service Advisor to deliver exceptional service to our valued clients. This premier dealership prides itself on award-winning customer satisfaction and a collaborative work environment where growth is encouraged.

You will greet customers, discuss service options, coordinate with technicians, prepare accurate repair orders, and follow up to ensure complete satisfaction.

Qualifications

• Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
• Strong communication skills and a passion for helping people.
• Ability to multitask and thrive in a fast-paced environment.
• Basic knowledge of automotive systems and maintenance.
• Valid driver's license with a good driving record.

Responsibilities

• Greet customers and provide a warm, professional welcome.
• Consult with clients about their vehicle service needs and recommend appropriate maintenance or repairs.
• Communicate clearly with technicians and customers to ensure transparency throughout the service process.
• Prepare accurate repair orders and maintain detailed customer records.
• Follow up on completed services and ensure customer satisfaction.

Skills

Customer service

Communication

Multitasking

Automotive knowledge

Driver's license

Job description

Description

Are you a customer-focused automotive enthusiast looking to join a winning team? Performance Kings Honda, a premier dealership located in Cincinnati, OH, is seeking a motivated and personable Automotive Service Advisor to deliver exceptional service to our valued clients.

Compensation:

• $55,000 to $75,000 Annually | Experience based
• Potential Quarterly Cash Bonus Earnings!

Various Work Schedules to Fit Your Work-Life Balance!

What We Offer:

• Paid PTO time off
• 401k retirement plans with generous company match
• Medical insurance
• HSA and FSA plans
• Dental care
• Vision coverage
• Short- and long-term disability
• Life insurance
• Critical illness insurance
• Hospital indemnity insurance
• Accident insurance
• Grief counseling
• Living will preparation
• Generous employee discounts on vehicles, parts, and services

Why Performance Kings Honda?

• Award-Winning Dealership: Consistently ranked among the top Honda dealers in the region, known for excellence in customer satisfaction and sales volume.
• State-of-the-Art Facility: Work in a modern, well-equipped service department designed for efficiency and comfort.
• Prime Location: Conveniently located in Cincinnati, voted one of the best places to live in Ohio with a vibrant local community, great schools, and a thriving arts scene.
• Supportive Team: Join a group of automotive professionals committed to growth, training, and mutual success.

Requirements

Responsibilities:

• Greet customers and provide a warm, professional welcome.
• Consult with clients about their vehicle service needs and recommend appropriate maintenance or repairs.
• Communicate clearly with technicians and customers to ensure transparency throughout the service process.
• Prepare accurate repair orders and maintain detailed customer records.
• Follow up on completed services and ensure customer satisfaction.

Qualifications:

• Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
• Strong communication skills and a passion for helping people.
• Ability to multitask and thrive in a fast-paced environment.
• Basic knowledge of automotive systems and maintenance.
• Performance Kings Honda is a drug-free workplace
• Valid driver's license with a good driving record.

Join Performance Kings Honda and become part of a dealership that's setting the standard for automotive service in Cincinnati and beyond.