BDC Representative (Business Development Center)

Route 128 Honda; Reading (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with bonus

Paid training

Medical, dental, and vision benefits

401(k) with company match

Paid vacation and holidays

Advancement opportunities

Supportive team environment

Job summary

Route 128 Honda in Reading, MA is seeking a motivated BDC Representative. We welcome candidates with no automotive experience and will train the right person who has outstanding communication skills and a positive attitude.

You’ll respond to inquiries, schedule vehicle appointments, and nurture customer relationships to assist buyers throughout their journey. Join a high-volume Honda dealership that offers paid training, competitive pay with bonus opportunities, and full benefits.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong work ethic and ability to multitask.

Responsibilities

• Respond to incoming sales inquiries by phone, text, email, and chat.
• Schedule appointments for customers interested in purchasing a vehicle.
• Follow up with leads and maintain customer relationships.
• Work closely with our sales team to help customers throughout their buying journey.
• Deliver an exceptional customer experience on every interaction.

Skills

Communication

Customer-focused

Multitasking

CRM systems

Tools

CRM software

Job description

Route 128 Honda | Reading, MA

Looking for a career, not just a job? Route 128 Honda is growing and we're looking for a motivated BDC Representative to join our team!

No automotive experience? No problem. We are willing to train the right candidate who has outstanding communication skills, EXPERIENCE PREFERRED a positive attitude, and a strong desire to succeed.

What You'll Do:

• Respond to incoming sales inquiries by phone, text, email, and chat
• Schedule appointments for customers interested in purchasing a vehicle
• Follow up with leads and maintain customer relationships
• Work closely with our sales team to help customers throughout their buying journey
• Deliver an exceptional customer experience on every interaction

What We're Looking For:

• Excellent verbal and written communication skills
• Friendly, professional, and customer-focused attitude
• Strong work ethic and ability to multitask
• Comfortable working with computers and CRM systems
• Self-motivated and goal-oriented
• Automotive experience is a plus, but we will train motivated individuals

What We Offer:

• Competitive pay plus bonus opportunities
• Paid training and ongoing development
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid vacation and holidays
• Advancement opportunities within one of New England's premier Honda dealerships
• Supportive team environment

Why Route 128 Honda?

Route 128 Honda is one of the highest-volume Honda dealerships in New England, known for delivering an exceptional customer experience. With a 4.7-star Google rating and over 7,700 customer reviews, we take pride in our reputation, our people, and our commitment to promoting from within.