Service Advisor

Jensen Chrysler Dodge Jeep Ram; New Ulm (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k

Profit sharing

PTO

Job summary

Jensen Motors in New Ulm MN is seeking an energetic Service Advisor to join our GMClocation service team. You will be the primary contact for customers needing vehicle maintenance and repairs, guiding them with clear explanations and accurate estimates.

You’ll coordinate with technicians, manage service records, and help customers explore warranty or financing options while building lasting loyalty.

Qualifications

• Diploma or GED required.
• Post-secondary education in a related field preferred.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Greet customers and listen actively to understand their vehicle concerns.
• Explain repair procedures clearly, providing accurate auto estimates and service recommendations.
• Coordinate with technicians to prioritize repairs and ensure timely completion of services.
• Manage cash handling transactions accurately and maintain detailed service records.
• Promote automotive diagnostics and mechanical knowledge to identify potential issues early.
• Assist customers with vehicle maintenance scheduling and explain warranty or financing options.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Education

Diploma or GED

Post-secondary education in related field

Job description

Company Overview
Jensen Motors in New Ulm MN is a family-owned, dynamic dealership specializing in GMC, Chrysler, Dodge, Jeep, and Ram vehicles. Known for our fast-paced environment, we excel in new, used, and pre-owned vehicle sales and leasing, while delivering top-tier service across sales, parts, and service.

Overview
We are seeking an energetic and detail-oriented Service Advisor to join our service team at our GMClocation. In this vital role, you will serve as the primary point of contact for customers needing vehicle maintenance and repairs. Your enthusiasm and knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty.

Duties

• Greet customers warmly and listen actively to understand their vehicle concerns
• Explain repair procedures clearly, providing accurate auto estimates and service recommendations
• Coordinate with technicians to prioritize repairs and ensure timely completion of services
• Manage cash handling transactions accurately and maintain detailed service records
• Promote automotive diagnostics and mechanical knowledge to identify potential issues early
• Assist customers with vehicle maintenance scheduling and explain warranty or financing options

You'll succeed if you:

• Love talking with people
• Stay calm under pressure
• Can multitask
• Enjoy solving problems
• Take ownership
• Like learning new things

Education

• Diploma or GED required
• Post-secondary education in a related field preferred

Must have a valid driver's license and a clean driving record.

Typical first-year earnings: $55,000-$65,000. Top performers earn substantially more. Starting pay $20/hour plus commission, full-time, Monday-Friday schedule!

• health insurance
• dental insurance
• 401k
• profit sharing
• PTO
• and more!