Service Advisor

International Automotive Technicians' Network, Inc.; Michigan; On-site; USD 36,000 - 60,000; Full time

Job summary

International Automotive Technicians' Network, Inc. is seeking an Automotive Service Advisor to greet customers, listen to service needs, and coordinate with technicians. The role focuses on facilitating repairs and ensuring smooth communication between customers and the shop team.

Ideal candidates have at least 2+ years as a Service Advisor/Writer, automotive knowledge (European vehicles a plus), and basic computer skills. Immediate start date.

Qualifications

• 2+ years experience as a Service Advisor/Service Writer.
• Automotive knowledge, European knowledge is a plus.
• Computer experience (Microsoft knowledge is a plus).

Responsibilities

• Greet customers and listen to a description of the problem or service needed.
• Determine the type of service required and liaise with technicians to facilitate repair.
• Act as the liaison between customer and technicians to ensure smooth workflow.

Skills

Automotive knowledge

Customer liaison

European knowledge

Computer literacy

Tools

Microsoft Office

Job description

The Service Advisor acts as a liaison between the customer and technicians.

Company Type: Independent Repair Service

Start Date: Immediate

[...] is looking for a professional Automotive Service Advisor to join our team!

A LITTLE ABOUT US:

We're a family owned business that's been serving our clients for over 40 years. We service all makes and models and specialize in European vehicles. Many of our employees have been with us for years--we like to think of them as family.

JOB DESCRIPTION:

The Service Advisor greets customers, listens to their description of the problem or service needed, and determines the type of service required. They act as a liaison between the customer and technicians, facilitating the repair process.

REQUIREMENTS:

• 2+ Years Experience as a Service Advisor/Service Writer
• Automotive knowledge (European knowledge is a plus!)
• Computer experience (Microsoft knoweldge is a plus!)