Service Advisor

Cable Dahmer Automotive Group; Lawrence (KS); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Employee discounts on vehicles, parts,

Ongoing training and development

Career advancement opportunities

Team-oriented culture

Stable, high-traffic service

Job summary

Cable Dahmer Automotive Group in Lawrence, KS is seeking a motivated Service Advisor to join our team. You will greet customers, listen to concerns, and clearly communicate recommended services to build trust and drive repeat business.

This full-time role offers a strong compensation package with a $60,000–$85,000 salary range and a path to commission after a 90-day guaranteed period, plus benefits and ongoing training.

Qualifications

• Strong customer service and communication skills required.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with dealership service processes and repair orders preferred.
• Manufacturer-brand experience is a plus.

Responsibilities

• Greet customers and provide a professional, consultative service experience.
• Listen to customer concerns and clearly communicate service recommendations.
• Create and manage repair orders, estimates, and service timelines.
• Coordinate with technicians and parts departments to ensure efficient workflow.
• Keep customers updated throughout the repair process.
• Build long-term customer relationships and help drive repeat business.
• Maintain strong CSI/customer satisfaction scores.

Skills

Customer service

Communication skills

Multitasking

Organization

Dealership processes experience

Team player

Job description

Compensation

$60,000–$85,000 annually, transitioning to full commission after a 90-day guaranteed period

Full-Time | Saturday Availability Required

Cable Dahmer Automotive Group is continuing to grow, and we’re looking for a motivated, customer-focused Service Advisor to join our team in Lawrence.

This is an exciting opportunity to be part of a dealership entering a new chapter with strong leadership, long-term investment, and a renewed focus on customer experience, employee growth, and service operations.

We’re looking for someone who thrives in a fast-paced environment, communicates well with customers, and takes pride in building relationships that create trust and repeat business. If you’re looking for a fresh opportunity with a stable, growing dealership group that genuinely invests in its people — this may be the right fit for you.

Why Cable Dahmer?

Cable Dahmer is a locally owned dealership group built on developing people and promoting from within. We continue to grow across the Kansas City market because we invest heavily in our employees, our culture, and the customer experience.

What We Offer

• Competitive compensation with uncapped earning potential
• Weekly guaranteed pay during onboarding/training period
• Medical, dental, and vision insurance for employees and dependents
• 401(k) with company match
• Paid time off
• Employee discounts on vehicles, parts, and service
• Ongoing training and professional development
• Career advancement opportunities within a growing dealer group
• Supportive leadership and team-oriented culture
• Stable, high-traffic service environment

Responsibilities

• Greet customers and provide a professional, consultative service experience
• Listen to customer concerns and clearly communicate service recommendations
• Create and manage repair orders, estimates, and service timelines
• Coordinate with technicians and parts departments to ensure efficient workflow
• Keep customers updated throughout the repair process
• Build long-term customer relationships and help drive repeat business
• Maintain strong CSI/customer satisfaction scores

Qualifications

• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with dealership service processes and repair orders preferred
• Manufacturer-brand experience is a plus
• Self-motivated with a team-first mentality
• Valid driver’s license required

If you’re currently in a dealership environment and looking for better support, stronger leadership, more opportunity, or simply a fresh start, we’d love to have a conversation. All inquiries will remain completely confidential.