Service Advisor - Buick GMC

Cable Dahmer Automotive Group; Independence (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Job summary

Cable Dahmer Buick GMC, part of Cable Dahmer Automotive Group, seeks a motivated Service Advisor to join our team in Independence, MO. You'll greet customers, assess service needs, and translate them into clear recommendations, while coordinating with technicians and parts to ensure timely delivery.

Ideal candidates are customer-focused, organized, and eager to build a long-term career in automotive service.

Qualifications

• Previous experience in customer service, sales, or automotive service is preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Comfortable working in a fast-paced, goal-oriented environment.
• Self-motivated with a focus on customer satisfaction and career growth.
• Valid driver’s license

Responsibilities

• Greet customers and provide a professional, consultative service experience.
• Communicate vehicle service needs and recommendations clearly to customers.
• Create and manage service orders, estimates, and work authorizations.
• Follow up on customer inquiries, service reminders, and appointments.
• Coordinate with technicians and parts teams to ensure timely and accurate service delivery.
• Build relationships that generate repeat business and customer loyalty.
• Work toward and meet performance metrics and customer satisfaction goals.

Skills

Customer service

Sales

Communication

Organizational skills

Problem solving

Time management

Attention to detail

Driver's license

Job description

Service Advisor

Location: Cable Dahmer Buick GMC - 3107 S Noland Rd, Independence, MO 64055

Compensation: $60,000–$85,000 annually, transitioning to full commission after a 90-day guaranteed period

Full-Time | Some Saturday Availability Required

Cable Dahmer is seeking a motivated Service Advisor to join our team.

This role is ideal for individuals who are customer-focused, organized, and motivated to build a long-term career in automotive service. Prior dealership or service experience is a plus, but candidates with strong customer service or sales backgrounds are encouraged to apply.

Key Responsibilities

• Greet customers and provide a professional, consultative service experience
• Communicate vehicle service needs and recommendations clearly to customers
• Create and manage service orders, estimates, and work authorizations
• Follow up on customer inquiries, service reminders, and appointments
• Coordinate with technicians and parts teams to ensure timely and accurate service delivery
• Build relationships that generate repeat business and customer loyalty
• Work toward and meet performance metrics and customer satisfaction goals

Qualifications

• Previous experience in customer service, sales, or automotive service is preferred but not required
• Strong communication, organizational, and problem-solving skills
• Comfortable working in a fast-paced, goal-oriented environment
• Self-motivated with a focus on customer satisfaction and career growth
• Valid driver’s license

Compensation & Growth

• Competitive compensation structure
• Opportunities for professional development and advancement within Cable Dahmer
• Training and mentorship to support career growth in automotive service

Why Join Cable Dahmer

• Established dealership group with a strong reputation and stability
• Supportive leadership and structured training programs
• Opportunities to build a career in service advising and automotive operations
• Benefits package: medical, dental, vision
• EEO, including disability/vets