Service Advisor

Kevin's Auto & Truck Repair; Hilo (HI); On-site; USD 28,000 - 41,000; Full time

Job summary

Kevin's Auto & Truck Repair LLC is a busy, family-owned shop with 30+ years of experience. We seek a positive, cheerful team member who enjoys learning and delivering premium customer service. The role offers a clean, organized environment and weekday hours, with weekends off.

Responsibilities include communicating with customers, reviewing service records for scheduled work, and explaining costs after repairs to ensure satisfaction and repeat business. Good pay based on experience.

Responsibilities

• Maintaining good communication between the shop and the customer.
• Monitoring customer records to check for regular scheduled servicing or future work and contacting customers to arrange appointments.
• Releasing repaired equipment to customers and explaining work completed with costs accrued, ensuring customer satisfaction and repeat business.

Job description

Are you looking to be a part of a reputable, well-established automotive repair team that offers room for personal expansion and plenty of work so you can earn a great living?

Kevin's Auto & Truck Repair LLC. is a busy, family-owned, full-service automotive repair shop with over 30 years of experience. We have built our huge customer database on honesty, quality workmanship, and care for our clients.

Job Details:

• We offer a clean and organized shop environment.
• Our hours of operation are Monday thru Friday, and closed on weekends.
• Perfect opportunity for a skilled and motivated individual who is looking for long-term employment by working in a very busy, but relaxed shop atmosphere.
• We are looking for a positive individual who is cheerful, friendly, and enjoys learning new things while maintaining premium customer service to be a part of our team.

Responsibilities:

• Maintaining good communication between the shop and the customer.
• Monitoring customer records to check for regular scheduled servicing or future work and contacting customers to arrange appointments.
• Releasing repaired equipment to customers and explaining work completed with costs accrued, ensuring customer satisfaction and repeat business.

Good pay based on experience/production.