Service Advisor

Kevin; Hilo (HI); On-site; USD 52,000 - 76,000; Full time

Job summary

Kevin's Auto & Truck Repair LLC. in Hilo, Hawaii is seeking a skilled service technician who enjoys working with people and learning new things.

You will help maintain premium customer service while supporting a busy, well-established repair shop that values honesty and quality workmanship. Responsibilities include communicating with customers, monitoring service records for upcoming maintenance, and clearly explaining repairs and pricing.

Qualifications

• Experience in automotive repair or service industry.
• Strong communication and customer service skills.
• Ability to work in a busy, friendly shop.

Responsibilities

• Maintain clear communication between shop and customers.
• Review service records and contact customers for appointments.
• Explain completed work and costs to customers and ensure satisfaction.

Skills

Customer service

Communication

Team player

Job description

Are you looking to be a part of a reputable, well-established automotive repair team that offers room for personal expansion and plenty of work so you can earn a great living? Kevin's Auto & Truck Repair LLC. is a busy, family-owned, full-service automotive repair shop with over 30 years of experience. We have built our huge customer database on honesty, quality workmanship, and care for our clients.

Job Details:

• We offer a clean and organized shop environment.
• Our hours of operation are Monday thru Friday, and closed on weekends.
• Perfect opportunity for a skilled and motivated individual who is looking for long-term employment by working in a very busy, but relaxed shop atmosphere.
• We are looking for a positive individual who is cheerful, friendly, and enjoys learning new things while maintaining premium customer service to be a part of our team.

Responsibilities:

• Maintaining good communication between the shop and the customer.
• Monitoring customer records to check for regular scheduled servicing or future work and contacting customers to arrange appointments.
• Releasing repaired equipment to customers and explaining work completed with costs accrued, ensuring customer satisfaction and repeat business.

Good pay based on experience/production.