Service Advisor: Fast‑Paced Auto Shop, Great Pay

Kevin's Auto & Truck Repair; Hilo (HI); On-site; USD 28,000 - 41,000; Full time

Job summary

Kevin's Auto & Truck Repair LLC is a busy, family-owned shop with 30+ years of experience. We seek a positive, cheerful team member who enjoys learning and delivering premium customer service. The role offers a clean, organized environment and weekday hours, with weekends off.

Responsibilities include communicating with customers, reviewing service records for scheduled work, and explaining costs after repairs to ensure satisfaction and repeat business. Good pay based on experience.

Responsibilities

• Maintaining good communication between the shop and the customer.
• Monitoring customer records to check for regular scheduled servicing or future work and contacting customers to arrange appointments.
• Releasing repaired equipment to customers and explaining work completed with costs accrued, ensuring customer satisfaction and repeat business.

Job description

Kevin's Auto & Truck Repair LLC is a busy, family-owned shop with 30+ years of experience. We seek a positive, cheerful team member who enjoys learning and delivering premium customer service. The role offers a clean, organized environment and weekday hours, with weekends off.

Responsibilities include communicating with customers, reviewing service records for scheduled work, and explaining costs after repairs to ensure satisfaction and repeat business. Good pay based on experience.