Service Advisor

Cronin Auto Family of Dealerships; Hillsdale (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Company match 401k plan

Employee assistance program

Job summary

Cronin Auto Family of Dealerships, located in Hillsdale, Michigan, is seeking an experienced full-time Service Advisor to join our growing service team. This role involves advising customers on vehicle maintenance, providing estimates, and maintaining communication throughout the repair process.

Ideal candidates will have excellent customer service skills, a professional appearance, and be detail-oriented. The position offers comprehensive benefits, including medical, dental, vision plans, paid time off, a company-matched 401k, and an employee assistance program.

Qualifications

• Professional personal appearance is required.
• Must be organized and detail-oriented.
• Two years of experience in a dealership position is preferred.

Responsibilities

• Advise customers on vehicle care and maintenance.
• Provide estimates of labor and parts.
• Follow up on repair orders and maintain customer contact.

Skills

Customer service skills

Organizational skills

Detail-oriented

Job description

Our dealership is growing! We are looking to add to our service team.

Do you enjoy working in a fast paced, customer oriented working environment? We are looking for an experienced, full time, dependable, highly motivated and friendly individual to join our Service Advisor team.

The Service Advisor is a customer service and sales position within the service department of the dealership.

Duties include but not limited to:

• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications, using maintenance menus.
• Provide estimates of labor & parts.
• Follow up progress of each repair order during the day. Maintain contact with the customer regarding status.

The successful Service Advisor will have:

• Professional personal appearance
• Must be organized and detail oriented

Additional qualifications may include, but are not required:

• Two years of experience in a dealership position.
• General knowledge of mechanical operations.

Experienced and entry level candidates will be considered.

The Cronin Family of Dealerships include the Perryburg Automall, home to Buick, GMC, Volvo, and Volkswagen and Cronin Hillsdale Chrysler Dodge Jeep Ram. Our dealership offers excellent benefits for full time employees, including medical, dental, and vision plans as well as paid time off, a company match 401k plan, and an EAP (employee assistance program).