Service Advisor

Lithia & Driveway; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

DORAL Acura, part of the Lithia & Driveway family, seeks an experienced Service Advisor to join our luxury service team in Doral, FL. You will deliver attentive customer service, communicate vehicle status and needs, and work with technicians to present effective solutions.

Join a Fortune 500 family that values excellence, long-term customer relationships, and a polished, professional presence in a fast-paced setting.

Qualifications

• 2–3 years of Automotive Service Advisor experience.
• Strong active listening and communication skills.
• Knowledge of vehicle mechanical and technical concepts.
• Computer proficiency.
• High attention to detail and organizational skills.
• A polished, professional appearance and team-oriented mindset.

Responsibilities

• Deliver attentive and professional customer service.
• Communicate effectively with customers regarding vehicle status, service needs, and recommendations.
• Partner with technicians to identify vehicle issues and present solutions.
• Introduce appropriate maintenance programs tailored to customer needs.
• Build and maintain strong, long-term customer relationships.
• Represent Acura's commitment to excellence with a polished and professional demeanor.
• Enjoy being part of a fun and supportive team!

Skills

Active listening

Communication skills

Vehicle mechanical concepts

Computer proficiency

Attention to detail

Professional appearance

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:

L0543 Doral Acura

DORAL Acura Where Service Meets Excellence

“Driven by Service. Powered by People.”

Are you ready to accelerate your career with a world-class brand?
Doral Acura, proudly part of the Lithia & Driveway family of dealerships, is seeking a motivated and experienced Service Advisor to join our fast-paced, customer-focused team. If you thrive on delivering exceptional customer service and enjoy building lasting relationships,

This is an exciting opportunity to grow with a Fortune 500 company , represent a luxury brand, and achieve your personal and professional goals.

What You’ll Do

• Deliver attentive and professional customer service.
• Communicate effectively with customers regarding vehicle status, service needs, and recommendations.
• Partner with technicians to identify vehicle issues and present solutions.
• Introduce appropriate maintenance programs tailored to customer needs.
• Build and maintain strong, long-term customer relationships.
• Represent Acura's commitment to excellence with a polished and professional demeanor.
• Enjoy being part of a fun and supportive team!

What We’re Looking For

• 2–3 years of Automotive Service Advisor experience.
• Strong active listening and communication skills.
• Knowledge of vehicle mechanical and technical concepts.
• Computer proficiency.
• High attention to detail and organizational skills.
• A polished, professional appearance and team-oriented mindset.
• Valid Driver’s License with an acceptable driving record.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

For a more detailed view, visit: www.totalrewards.lithiadriveway.com.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.