Luxury Auto Service Advisor – Client-Focused Growth

Lithia & Driveway; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

DORAL Acura, part of the Lithia & Driveway family, seeks an experienced Service Advisor to join our luxury service team in Doral, FL. You will deliver attentive customer service, communicate vehicle status and needs, and work with technicians to present effective solutions.

Join a Fortune 500 family that values excellence, long-term customer relationships, and a polished, professional presence in a fast-paced setting.

Qualifications

• 2–3 years of Automotive Service Advisor experience.
• Strong active listening and communication skills.
• Knowledge of vehicle mechanical and technical concepts.
• Computer proficiency.
• High attention to detail and organizational skills.
• A polished, professional appearance and team-oriented mindset.

Responsibilities

• Deliver attentive and professional customer service.
• Communicate effectively with customers regarding vehicle status, service needs, and recommendations.
• Partner with technicians to identify vehicle issues and present solutions.
• Introduce appropriate maintenance programs tailored to customer needs.
• Build and maintain strong, long-term customer relationships.
• Represent Acura's commitment to excellence with a polished and professional demeanor.
• Enjoy being part of a fun and supportive team!

Skills

Active listening

Communication skills

Vehicle mechanical concepts

Computer proficiency

Attention to detail

Professional appearance

Education

High School diploma or equivalent

Tools

CRM software

Job description

DORAL Acura, part of the Lithia & Driveway family, seeks an experienced Service Advisor to join our luxury service team in Doral, FL. You will deliver attentive customer service, communicate vehicle status and needs, and work with technicians to present effective solutions.

Join a Fortune 500 family that values excellence, long-term customer relationships, and a polished, professional presence in a fast-paced setting.