Service Advisor

Freightliner of Hartford; East Hartford (CT); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

401k with 10% match

Monthly Bonus Program

Job summary

Freightliner of Hartford is seeking a Full Time Truck Service Advisor/Writer to act as the face of the service department, handling customer communications and coordinating repairs for Freightliner and WesternStar trucks. Located in East Hartford, CT, the role emphasizes accuracy in repair orders and warranty verification within a busy dealership environment.

The ideal candidate will have 2-3 years of service advisor/writer experience in heavy truck service, strong communication skills, and the

Qualifications

• Greeting customers
• Interacting with technicians on needed repairs
• Verifying warranty and service contract coverage
• Developing estimates and more

Responsibilities

• Greeting customers
• Preparing repair orders
• Interacting with technicians on needed repairs
• Verifying warranty and service contract coverage
• Developing estimates and more

Skills

Communication skills

Problem solving

Tools

CDK knowledge

Job description

About the Organization Freightliner of Hartford is a growing Elite Certified Commercial Heavy Truck Dealership seeking qualified candidates to join our team. We offer excellent benefits including Medical, Dental and Vision Insurance, 401k with a 10% match, Paid Time Off, and Long term Disability insurance.

Category Customer Service

Description

Freightliner of Hartford is looking for a Full Time Truck Service Advisor/Writer to be the face of our service department when it comes to working with our customers on needed repairs. We are a Class 8 Truck Dealership in East Hartford, CT that specializes in repairing Freightliner and WesternStar Trucks along with other makes and models. Here is your chance to join the team at our well-established, family-owned & operated dealership group that has been in business since 1996!

This position is responsible for the following

• Greeting customers
• Preparing repair orders
• Interacting with technicians on needed repairs
• Verifying warranty and service contract coverage
• Developing estimates & more

Freightliner of Hartford offers

• Paid Time Off and Holiday Pay
• Medical, Dental, and Vision Insurance with a Partially funded HSA plan
• 401K plus 10% match
• Monthly Bonus Program
• We are an equal opportunity employer

Pay range is $24-$34 per hour plus available Overtime, based on experience.

Full-Time/Part-Time Full-Time

Location Freightliner of Hartford

Position Requirements

• Service Advisor/Writer experience (2-3 years)
• Heavy Truck Service experience is strongly preferred
• Good communication and problem solving skills
• Ability to work in a fast-paced environment
• CDK knowledge is preferred, but not a requirement

Shift Days

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.