Service Advisor

CIT Trucks; Champaign (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Boot reimbursement

Safety glasses

Paid holidays

Medical plans

HSA/FSA

Dental & Vision

Disability insurance

Life insurance

401(k) match

Job summary

CIT Trucks, LLC is seeking a Diesel Service Advisor in Champaign, IL. Join a leading Midwest truck dealer with a strong market presence and a comprehensive benefits package. You will coordinate service appointments, document repairs, and communicate with customers from start to finish.

We offer competitive wages, extensive training, paid holidays, PTO, multiple medical plans, and a 401(k) with employer match. Grow with a company that values reliability and professional development.

Qualifications

• 3 years of diesel truck repairs experience required.
• Must be at least 18 years old.
• High school diploma or GED required.

Responsibilities

• Assisting in appointment scheduling
• Addressing customer issues
• Obtaining customer information (vehicle data, payment verification, and credit status)
• Opening and closing repair orders
• Writing detailed descriptions of all repairs performed
• Contacting the customer immediately upon repair completion

Skills

Diesel repairs experience

Education

High school diploma or GED

Job description

Description

At CIT Trucks, LLC, we fuel the engine of the American economy. With the trucking industry moving a staggering 76% of the nation’s goods, we are looking for competitive, high-velocity individuals ready to dominate with a premier Midwest leader. This isn’t just a job; it’s a high-impact career path backed by the massive purchasing power of a $38 million inventory and a proven track record of selling over 4,000 trucks annually.

Our team operates at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering elite-level craftsmanship. We are a dominant force across Illinois, Missouri, and Indiana, with 16 locations and a powerhouse workforce of 900+ employees. With revenues already exceeding $920 million and a clear trajectory to surpass $1 billion in the coming years, we are looking for the next generation of leaders to help us get there.

Why CIT Trucks? Your Path to the Top:

• Join a Winning Legacy: Be a vital part of a rapidly growing company with a rock-solid track record of success.
• Master Your Craft: Receive elite, comprehensive training and development designed to make you an industry expert.
• Limitless Growth: We don't just hire; we promote. Advance your career through aggressive internal opportunities.

If you have the drive to match our volume and the motivation to support a critical national industry, CIT Trucks is where you belong.

Responsibilities of a Diesel Service Advisor entail:

• Assisting in appointment scheduling
• Addressing any customer issues
• Obtaining customer information (vehicle data, verification of payment, and credit status checks)
• Opening/closing repair orders
• Writing detailed descriptions of all repairs performed
• Contacting the customer immediately upon repair completion

CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes:

• Boot reimbursement at $150 annually
• Prescription safety glasses up t $175 annually
• Paid holidays and PTO
• Choice between 3 wide-ranging medical plans with prescription coverage
• Option to participate in HSA or FSA savings accounts
• Access to dental and vision insurance
• Short- and long-term disability coverage
• Company paid life insurance, as well as additional voluntary life insurance for self and family
• 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%

Requirements

The requirements to be a Diesel Service Advisor for CIT Trucks, LLC include:

• Must be at least 18 years old
• High school diploma or GED required
• 3 years of experience required in diesel truck repairs
• Ability to lift, carry, and move up to 10 pounds