Service Administrator

CIT Trucks; Missouri; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

PTO

Medical plans

HSA or FSA

Dental insurance

Vision insurance

Life insurance

401(k) with match

Job summary

CIT Trucks, LLC in Missouri is seeking a Service Administrator to support fleet operations and customer service. You will enter vehicle data, maintain records, prepare estimates, and update customers on progress.

Join a fast-growing Midwest leader with comprehensive benefits and paid holidays. The role offers hands-on training, strong team support, and opportunities to advance within a company that handles a high volume of trucks nationwide.

Qualifications

• High School Diploma or GED required.
• 1-3 years of related experience preferred.
• Must be at least 18 years old.

Responsibilities

• Enter vehicle data into the service database accurately and efficiently
• Build positive customer rapport and customer relations
• Maintain service database records by recording estimates, repairs, and corrective actions planned
• Collect data and prepare reports in an accurate and efficient manner
• Code and record invoices and receipts for purchases
• Update customers on progress, issues, and supplements
• Track technician time worked
• Work closely with the Accounts Receivable department to process payments on work orders

Skills

Data entry

Customer service

Record keeping

Reporting

Communication

Education

High School Diploma or GED

Tools

Service database software

Job description

Description

At CIT Trucks, LLC, we fuel the engine of the American economy. With the trucking industry moving a staggering 76% of the nation’s goods, we are looking for competitive, high-velocity individuals ready to dominate with a premier Midwest leader. This isn’t just a job; it’s a high-impact career path backed by the massive purchasing power of a $38 million inventory and a proven track record of selling over 4,000 trucks annually.

Our team operates at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering elite-level craftsmanship. We are a dominant force across Illinois, Missouri, and Indiana, with 16 locations and a powerhouse workforce of 900+ employees. With revenues already exceeding $920 million and a clear trajectory to surpass $1 billion in the coming years, we are looking for the next generation of leaders to help us get there.

Why CIT Trucks? Your Path to the Top:

• Join a Winning Legacy: Be a vital part of a rapidly growing company with a rock-solid track record of success.
• Master Your Craft: Receive elite, comprehensive training and development designed to make you an industry expert.
• Limitless Growth: We don't just hire; we promote. Advance your career through aggressive internal opportunities.

If you have the drive to match our volume and the motivation to support a critical national industry, CIT Trucks is where you belong.

Responsibilities of a Service Administrator entail:

• Enter vehicle data into the service database accurately and efficiently
• Build positive customer rapport and customer relations
• Maintain service database records by recording estimates, repairs, and corrective actions planned
• Collect data and prepare reports in an accurate and efficient manner
• Code and record invoices and receipts for purchases
• Update customers on progress, issues, and supplements
• Track technician time worked
• Work closely with the Accounts Receivable department to process payments on work orders

CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes:

• Paid holidays and PTO
• Choice between 3 wide-ranging medical plans with prescription coverage
• Option to participate in HSA or FSA savings accounts
• Access to dental and vision insurance
• Short- and long-term disability coverage
• Company paid life insurance, as well as additional voluntary life insurance for self and family
• 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%

Requirements

The requirements to be a Service Administrator for CIT Trucks, LLC include:

• Must be at least 18 years old
• High School Diploma or GED required
• 1-3 years of related experience preferred