Service Advisor

Team Kia; Bend, Northern (OR, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Team Kia of Bend is seeking a driven Service Advisor to join our fast-growing dealership. This role combines customer service with sales, requiring you to greet customers, communicate service needs, and close the sale while building lasting relationships.

Ideal candidates have 2+ years in a dealership or high-volume shop, proven sales metrics, strong communication, and knowledge of DMS systems like Dealertrack. On-site with aggressive pay and benefits.

Qualifications

• 2+ years of experience as a Service Advisor in a dealership or high-volume shop.
• Proven track record of sales performance and hitting targets.
• Strong customer service background with a “customer-first” mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers with energy, professionalism, and confidence.
• Clearly communicate vehicle service needs, recommend appropriate solutions, and close the sale.
• Build long-term relationships with customers by delivering top-tier service.

Skills

Customer service

Sales

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

DMS systems

Dealertrack

Job description

Description

Service Advisor Part time or Full time:

Are you a driven, experienced Service Advisor ready to take your career to the next level?
Team Kia of Bend is growing fast, and we're looking for a high-performing Service Advisor with a passion for sales and an unwavering commitment to customer satisfaction.

What You’ll Do:

• Greet customers with energy, professionalism, and confidence
• Clearly communicate vehicle service needs, recommend appropriate solutions, and close the sale
• Build long-term relationships with customers by delivering top-tier service
• Drive revenue by identifying up-sell opportunities and presenting value-added services
• Coordinate with technicians to ensure service work is completed on time and accurately
• Maintain detailed records of all customer interactions and service transactions

What We’re Looking For:

• 2+ years of experience as a Service Advisor in a dealership or high-volume shop
• Proven track record of sales performance and hitting targets
• Strong customer service background with a “customer-first” mindset
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, competitive environment
• Familiarity with DMS systems and repair order processes (Dealertrack experience a plus)
• High school diploma or GED required (automotive certifications a plus)

What You’ll Get:

• Aggressive pay plan – base salary + uncapped commissions
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Ongoing training and career development opportunities
• A supportive, high-energy team environment
• And much more