Service Advisor

Workstream; Bellevue (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation

Paid Training Program

401K Savings Plan

Basic Life Insurance

Company-Sponsored Counseling Services

Opportunities for advancement from within

A family-centered, team-driven environment

Sundays off

Job summary

Workstream is looking for a Service Advisor in Bellevue, Idaho, to connect with customers and guide them through the service process. In this role, you will deliver exceptional customer care, manage vehicle information, and maintain open communication about repairs. Strong communication skills and a customer-focused approach are essential. The position offers opportunities for growth and a supportive work environment, including benefits such as medical insurance, paid training, and a 401K. Sundays are off!

Qualifications

• Customer service or sales experience preferred.
• Strong communication skills and a people-first mindset.
• Ability to stay organized and perform in a fast-paced environment.
• Basic understanding of automotive systems or willingness to learn.
• Professional, positive attitude with strong follow-through.
• Ability to listen, solve problems, and build trust with customers.

Responsibilities

• Greet every customer with energy and professionalism.
• Gather customer and vehicle information accurately.
• Listen closely to concerns and communicate them to technicians.
• Keep customers informed on repairs, costs, and timelines.
• Track each vehicle’s progress and provide consistent updates.
• Deliver a high-level customer experience from start to finish.
• Review completed work and charges with clarity and confidence.
• Stay organized and handle multiple tasks throughout the day.

Job description

NOW HIRING: Service Advisor

Karl Malone Service Dept

If you thrive on helping people, enjoy a fast-paced environment, and want to be the face that customers trust—this is your opportunity.

At Karl Malone, the Service Advisor is more than a job—it’s the connection between the customer and the shop. You set the tone from the moment a customer walks in, guiding them through the entire service process and making sure they leave confident, taken care of, and ready to come back.

Why This Role Stands Out

You’re not just clocking in—you’re building a career with a team that values your effort, your ideas, and your growth.

What we offer:

• Medical, Dental, and Vision Insurance
• Paid Vacation
• Paid Training Program
• 401K Savings Plan
• Basic Life Insurance
• Company-Sponsored Counseling Services
• Opportunities for advancement from within
• A family-centered, team-driven environment
• Sundays off

What You’ll Do

• Greet every customer with energy and professionalism
• Gather customer and vehicle information accurately
• Listen closely to concerns and clearly communicate them to technicians
• Keep customers informed on repairs, costs, and timelines
• Track each vehicle’s progress and provide consistent updates
• Deliver a high-level customer experience from start to finish
• Review completed work and charges with clarity and confidence
• Stay organized and handle multiple tasks throughout the day

What You Bring

• Customer service or sales experience preferred
• Strong communication skills and a people-first mindset
• Ability to stay organized and perform in a fast-paced environment
• Basic understanding of automotive systems (or willingness to learn)
• Professional, positive attitude with strong follow-through
• Ability to listen, solve problems, and build trust with customers