Service Advisor

Better Collision Centers; Beaufort (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid weekly

Up to 14 days PTO annually

Health, dental, and vision insurance

Growth opportunities

Job summary

Better Collision Centers in Beaufort, South Carolina, seeks a dedicated Service Advisor to enhance customer experience from start to finish. You will manage repairs, ensuring customer satisfaction and effective communication throughout the process.

The ideal candidate will have several years of experience in collision repair, excellent trust-building skills, and a valid driver's license. We offer competitive pay with incentives and solid growth opportunities in a rapidly expanding company.

Qualifications

• Several years of experience as a service advisor in collision or automotive repair.
• Ability to manage a full board of repairs without issues.
• Valid driver's license.

Responsibilities

• Own the repair process from drop-off to pick-up.
• Build relationships with customers throughout repairs.
• Coordinate with technicians to ensure production flow.
• Handle estimates and documentation effectively.

Skills

Experience as a service advisor

Strong communication skills

Relationship building

Capability to manage repairs

Familiarity with CCC One

Education

High school diploma or equivalent

Job description

Join the Team That Started It All. Beaufort is where Better Collision Centers began, and we're still growing. We're looking for a Service Advisor who knows that this job is about people, not just paperwork. This is a role for an experienced advisor who has run repairs end to end and knows the rhythm of a busy shop. We need someone who earns trust naturally, communicates clearly, and takes ownership of every customer's experience from start to finish.

The Role

You own the repair from keys to keys, from the moment a customer drops off their vehicle to the moment you hand the keys back.

• Build real relationships with customers and keep them informed throughout the repair
• Coordinate with technicians to keep production moving
• Delegate work orders and ensure repairs stay on schedule
• Order parts and manage supplements
• Handle estimates, authorizations, and documentation
• Deliver vehicles back to customers with confidence

What We're Looking For

• Several years of experience as a service advisor or estimator in collision or automotive repair
• A proven relationship builder. Customers and coworkers trust you and come back to you
• Strong communication skills with customers and technicians, especially when conversations get difficult
• Skilled at managing a full board of repairs without letting anything slip
• Confident with CCC One, Mitchell, or similar estimating systems
• Takes full ownership and follows through without being asked

Pay & Benefits

• Base pay plus incentives
• Paid weekly
• Up to 14 days PTO annually (prorated in first year; available after 90 days)
• 1 Floating Holiday upon hire
• Health, dental, and vision insurance
• Voluntary life insurance
• Short-term and long-term disability
• Growth opportunities. This company is expanding fast

Our Core Values

• Culture-First Excellence. Trust, transparency, accountability.
• Continuous Growth & Innovation. Standing still is not an option.
• Operational Agility. Flow beats hurry.
• Relentless Quality & Safety. No shortcuts. Ever.
• Empowered Team Ownership. We rise by lifting each other.

Career Path

Service Advisors can grow into Office Manager or General Manager roles as they develop their skills and industry knowledge.

Requirements

• High school diploma or equivalent
• Several years of collision or automotive service advisor experience
• Must be able to work in a fast paced shop environment
• Valid driver's license

Ready to join a growing team? Apply now!