SERVICE ADVISOR

Hayes Chrysler-Dodge-Jeep, Inc.; Lawrenceville (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with employer match

Paid vacation

Paid holidays

Job summary

Hayes Chrysler-Dodge-Jeep, Inc. in Lawrenceville, GA is seeking an experienced Service Advisor to join our family‑owned dealership. You will greet customers, gather vehicle information, document concerns, and create accurate labor and parts estimates.

You will perform walk-around inspections, keep customers updated, track status, and review invoices. We value customer satisfaction, sales performance, and opportunities for growth with training and certification.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant.
• Above average energy level.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.
• Reynolds and Reynolds computer experience a plus.
• Ability to use tablet-based write-up system.
• Hold a valid driver's license.
• Team- oriented, flexible and focused on maintaining a high level of customer service.

Responsibilities

• Greet customers with a professional, prompt, and friendly attitude
• Accurately gather customer and vehicle information
• Document vehicle concerns based on customer descriptions
• Recommend maintenance and repairs based on age, mileage, and service history
• Create accurate estimates for labor and parts
• Perform walk-around inspections on all vehicles
• Keep customers updated throughout the repair process
• Track vehicle status and ensure timely completion
• Review final invoices with customers and explain all work performed

Skills

Customer service

Sales performance

Communication skills

Team-oriented

Driver's license

Tools

Reynolds & Reynolds

Tablet-based write-up system

Job description

SERVICE ADVISOR# SERVICE ADVISOR85D79 Hayes CDJ Lawrenceville - Lawrenceville, GA 30046## DescriptionService Advisor---** SERVICE ADVISOR – EARN $80,000 TO $100,000! ** **Hayes Chrysler Dodge Jeep RAM of Lawrenceville**Hayes CDJR of Lawrenceville is growing fast—and we’re looking for an experienced **Service Advisor** to join our high-performing team! If you're ready to take your career to the next level with a **family-owned dealership that values hard work, customer satisfaction, and professional growth**, this is your opportunity.---### **What You’ll Be Doing:*** Greet customers with a professional, prompt, and friendly attitude* Accurately gather customer and vehicle information* Document vehicle concerns based on customer descriptions* Recommend maintenance and repairs based on age, mileage, and service history* Create accurate estimates for labor and parts* Perform walk-around inspections on all vehicles* Keep customers updated throughout the repair process* Track vehicle status and ensure timely completion* Review final invoices with customers and explain all work performed---### **What We’re Looking For:*** Proven success in **customer service** and **sales performance*** Previous experience as a **Service Advisor**, **Service Consultant**, or **Assistant Lane Manager*** High energy, team-oriented, and customer-focused* Strong communication skills and attention to detail* Ability to operate tablet-based write-up systems (Reynolds & Reynolds a plus!)* Valid driver’s license and clean driving record* Desire for a **long-term career** with a dealership that promotes from within---### **What We Offer:*** **Earning potential: $80,000–$100,000+ annually*** Competitive weekly pay plan* **Medical, Dental, Vision, and Life Insurance*** **401(k) with employer match*** Paid vacation: + 1 week after 1 year + 2 weeks after 3 years + 3 weeks after 5 years* 6 **paid holidays*** Rotating Saturdays – work/life balance matters!* Ongoing **paid training and certification** opportunities* Modern, clean, and fully equipped facility* **Locally owned, family-run dealership** with strong community roots---### Location:Hayes Chrysler Dodge Jeep RAM of Lawrenceville **3115 Buford Dr NE, Buford, GA 30519**---Join a dealership where you're not just an employee—**you're part of the family**.** Apply now and let’s talk about your future with Hayes CDJR of Lawrenceville! **---## QualificationsJob Requirements:* Proven record of achieving exceptional Customer Satisfaction.* Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant.* Above average energy level.* A desire for a long-term career with a growing organization.* Personal and professional integrity.* Reynolds and Reynolds computer experience a plus.* Ability to use tablet-based write-up system.* Hold a valid driver's license.* Team- oriented, flexible and focused on maintaining a high level of customer service.Come grow your career! Apply Now!