Service Administrator

Valley Nissan; Hiawatha (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid holidays

401k plan

Health insurance

Dental insurance

Vision insurance

Casual workplace

Company events

Staff recognition

Job summary

Valley Nissan in Iowa is seeking a Service Administrator for an immediate opening. No degree is required, and candidates should possess strong administrative and communication skills. You will handle service calls, schedule appointments, and support warranty processing in a fast-paced dealership environment.

The role offers comprehensive benefits and opportunities to work with a supportive team. Valid driver's license and a background check are required prior to employment.

Qualifications

• Excellent administrative, organizational, and communication skills.
• Must have Valid Driver's License.
• Willingness to submit a background check prior to employment.
• Ability to work in a fast-paced environment handling multiple projects.

Responsibilities

• Answer service calls and schedule appointments.
• Provide administrative support to the service department.
• Assist with warranty claims as needed.
• Coordinate with vendors and manufacturers for replacement parts.
• Communicate with customers and service technicians to define warranty claim scope and expectations.
• Stay up to date with factory recalls and procedures.
• Assist the Sales team with the we-owe process.
• Assist with loaner vehicles.

Skills

Administrative skills

Organizational skills

Communication skills

Multitasking

Job description

AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES!

2026 TIME DEALER OF THE YEAR AWARD WINNER!

IMMEDIATE OPENING!

NO DEGREE NECESSARY!

Dave Wright Nissan Subaru Core Values

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit

Service Administrator Responsibilities:

• Answer service calls and schedule appointments
• Provide administrative support to our service department
• Assist when needed with warranty claims
• Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
• Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
• Stay up to date with all factory recalls, announcements, and procedures
• Assist the Sales team with we-owe process
• Assist with loaner vehicles

Service Administrator Benefits:

• Paid holidays, vacation, & sick days
• Automatic 3% company contribution to 401k
• Health, life, dental, and vision insurance plans
• Fun and casual work place
• Exciting company Christmas party
• Great and committed supporting staff
• Appreciation for a job well done
• & More

Service Administrator Requirements:

• Can work in a fast-paced and challenging environment handling multiple projects
• Must have excellent administrative, organizational, and communication skills
• Valid Driver's License
• Must be willing to submit a background check prior to employment