Service Admin & Customer Service Specialist

Inchcape Digital Limited; Tamuning (GU); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Travel

Résumé du poste

Inchcape is seeking a detail-oriented Service Admin to join our Guam service team, delivering outstanding customer service, handling payments, and keeping records organized to support daily operations.

The role involves greeting customers, coordinating service bookings, processing deposits, managing repair orders and vendor invoices, and assisting Service Advisors, with opportunities for training and travel.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of administrative support, cashiering, or customer service preferred.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable handling cash, credit card transactions, and financial records.
• Proficient with computers and standard office applications.

Responsabilités

• Greet customers professionally in person and over the phone while providing outstanding customer service.
• Assist customers with service-related inquiries, appointment coordination, and vehicle pickup notifications.
• Process customer payments accurately and maintain proper financial and repair order records.
• Prepare daily deposits and ensure all transactions are correctly documented and reconciled.
• Maintain and organize service documents, repair orders, vendor invoices, and customer records.
• Support Service Advisors and other team members with administrative tasks and department coordination.
• Attend meetings, training sessions, and assist with additional projects to support service operations.

Connaissances

Customer service

Attention to detail

Multitasking

Communication

Cash handling

Computer literacy

Driver’s license

Formation

High School Diploma

Outils

MS Office

Cashier systems

Description du poste

Inchcape is seeking a detail-oriented Service Admin to join our Guam service team, delivering outstanding customer service, handling payments, and keeping records organized to support daily operations.

The role involves greeting customers, coordinating service bookings, processing deposits, managing repair orders and vendor invoices, and assisting Service Advisors, with opportunities for training and travel.