Service Admin & Customer Care Specialist

Inchcape; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Travel

Job summary

Inchcape is seeking a detail‑oriented Service Admin to join our Guam service team. The role provides administrative support, cashiering, and excellent customer service, acting as a key contact for customers while ensuring accurate documentation and payment processing.

You will help manage daily service operations and coordinate with Service Advisors, while handling cash and documentation in a fast-paced environment. Inchcape emphasizes an inclusive culture and ongoing professional development.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of administrative support, cashiering, or customer service preferred.
• Proficient with standard office software and cash handling.

Responsibilities

• Greet customers professionally in person and over the phone.
• Assist customers with service inquiries, appointments, and pickups.
• Process customer payments accurately and maintain financial records.
• Prepare daily deposits and reconcile transactions.
• Maintain service documents, invoices, and customer records.
• Support service advisors with administrative tasks.
• Attend meetings and trainings as needed.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Computer literacy

Multitasking

Team orientation

Guam Driver's License

Education

High School Diploma or equivalent

Job description

Inchcape is seeking a detail‑oriented Service Admin to join our Guam service team. The role provides administrative support, cashiering, and excellent customer service, acting as a key contact for customers while ensuring accurate documentation and payment processing.

You will help manage daily service operations and coordinate with Service Advisors, while handling cash and documentation in a fast-paced environment. Inchcape emphasizes an inclusive culture and ongoing professional development.