RV Delivery & Customer Experience Coordinator

Bish's RV; Davenport (IA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

Annual Incentive Trip

RV Borrowing Program

Great team culture

Job summary

Bish’s RV in Davenport, IA is seeking a Delivery Coordinator to handle customer follow-up, data entry, and light administrative tasks. The role involves coordinating with Service, Parts, Sales, and leadership to ensure a smooth delivery experience for customers buying their new RV.

The ideal candidate will have strong communication skills, be comfortable with multi-line phones, and be able to work independently as well as in a team.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in phone communication and multi-line phone use.
• Ability to work independently as well as in a team setting.
• Must be available on Saturdays (until 6PM).
• Experience in event coordination.
• Strong computer and data entry skills.
• Strong knowledge of Microsoft Word and Excel.
• Neat, clean and professional appearance.
• High School Diploma or GED.
• Valid driver’s license with an acceptable driving record.
• Ability to pass a background check and drug test.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Responsibilities

• Data entry - translating technician notes for entry into our Service database
• File and photo organization - filing paper copies of forms as well as uploading photos and documents into our Service system
• Assisting with calculations of technician work time
• Gets to be a part of a customer's best experience: taking delivery of their new RV!
• Working effectively as a team with Service, Parts, Sales, and store leadership

Skills

Data entry

Verbal communication

Written communication

Attention to detail

Customer service

Teamwork

Independent work

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Bish’s RV in Davenport, IA is seeking a Delivery Coordinator to handle customer follow-up, data entry, and light administrative tasks. The role involves coordinating with Service, Parts, Sales, and leadership to ensure a smooth delivery experience for customers buying their new RV.

The ideal candidate will have strong communication skills, be comfortable with multi-line phones, and be able to work independently as well as in a team.