Service Admin & Billing Specialist

Wolter, Inc.; De Pere (WI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with match

Life Insurance

Disability Insurance

Flexible Spending Account

Paid Time Off

Job summary

Wolter, Inc. is seeking a Service Administrative Assistant at our De Pere location to provide clerical support to the Service Department. This full‑time clerical role involves invoicing, billing disputes, payments processing, and general office duties.

Join a fast-growing, privately owned company focused on material handling solutions and customer service excellence. We offer a comprehensive benefits package and a team‑oriented environment where you become part of a family that values impact,

Qualifications

• Ability to organize and manage multiple priorities.
• Strong verbal and written communication for customer follow-up.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Invoice, generate, review, and deliver invoices and credit memos.
• Address client billing questions, handle disputes, and communicate with clients regarding overdue payment.
• Prepare, review, and send accurate invoices, process payments.
• Process credit cards.
• Answer service phones.
• Work with third party billing systems.
• Take calls from customers.
• Maintain filing system.
• Obtain purchase order numbers from customers.
• Assist, cover, train and cross-train on other service office duties.
• Perform projects as requested by service manager.

Skills

Organizational skills

Customer follow-up

Verbal & written communication

Computer proficiency

Tools

Billing systems

Job description

Wolter, Inc. is seeking a Service Administrative Assistant at our De Pere location to provide clerical support to the Service Department. This full‑time clerical role involves invoicing, billing disputes, payments processing, and general office duties.

Join a fast-growing, privately owned company focused on material handling solutions and customer service excellence. We offer a comprehensive benefits package and a team‑oriented environment where you become part of a family that values impact,