Service Admin

Bish's Group; Longview (TX); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Benefits package

401K matching

Life insurance

Gym membership reimbursement

Advancement opportunities

RV Borrowing Program

Insurance guidance

Team culture

Job summary

Bish’s RV Longview is seeking a detail-oriented Service Admin to support service and sales teams with exceptional customer service, accurate data entry, and efficient documentation management.

You will coordinate vehicle deliveries, input technician notes, and maintain organized records using DealerTrack, eVision, Excel, and Teams. A professional, team-oriented approach and Saturday availability are required.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using multiple phone lines.
• Ability to work independently and within a team.
• Strong computer and data entry skills.
• Adaptability in a fast-paced environment.
• Professional, neat appearance and positive attitude.
• Must be available to work Saturdays.
• Ability to pass a background and drug test.
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates.
• Translate and input technician notes into our Service database.
• Organize physical files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Operate multi-line phones and manage incoming and outgoing calls professionally.
• Use systems like DealerTrack, eVision, and Excel/Teams to manage documentation.

Skills

Verbal communication

Written communication

Phone handling

Teamwork

Data entry

Adaptability

Professionalism

Weekend availability

Background check

Values alignment

Tools

DealerTrack

eVision

Excel

Teams

Job description

Bish's RV Longview
5009 Judson Rd
Longview, TX 75605, USA

Description

We are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks.

Key Objectives

• Ensure smooth administrative operations across service and sales teams
• Providetimely, professional communication to customers
• Coordinate vehicle deliveries andmaintainup-to-date records

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for eachtransaction
• Operate multi-line phones and manage incoming and outgoingcalls professionally
• Use systemslike DealerTrack,eVision, and Excel Teams to manage documentation

Whatyou’llbring

• Excellent verbal and written communication skills
• Confidence in using multiple phone lines
• Ability to work independently and within a team
• Strong computer and data entry skills
• Adaptability in a fast-pacedenvironment
• Professional, neatappearance and positive attitude
• Must be available to work Saturdays(we are always closed on Sundays)
• Ability to pass a background and drug test
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions

Expected Results

• Accurate andtimelydata entry and technician documentation
• Organized service records and customer documentation
• Positive customer interactions and improved communication flow

Resources

• Comprehensive training on service systems, dealership processes, and compliance
• Access to internal platforms and tools (Service database, Microsoft Office)
• Ongoing mentorship and support fromteam members and leadership
• A professional, well-equipped workspace with necessary technology
• A supportiveenvironment and ongoing professional development

Who we are

Bish’s RV is one of the largest family-owned RV dealers in the country. Weare dedicated to providingquality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization areoutstandingand our dedication to each employee’s success is unparalleled.

We are looking for top performers who sethigh expectationsfor themselves and are willing to put inthe timeand effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being Different with a Purpose. Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotesand coverageguidanceon home, auto, RV, and specialty insurance products
• Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being amilitary-friendlyworkplace. Many of the positions within our organization are transferable frompreviousmilitary occupations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.