Service Admin

Bish's Group; Omaha (NE); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

401K matching

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

Job summary

Bish's RV Omaha is seeking a Service Admin to support both service and sales teams with administrative tasks and customer communications. The role entails data entry, coordinating deliveries, and maintaining records in a fast-paced dealership environment.

Ideal candidates will excel in phone etiquette, possess strong computer skills, and be able to pass a background check. Training and a collaborative team culture are provided.

Qualifications

• Excellent verbal and written communication skills.
• Strong data entry and attention to detail.
• Ability to manage multiple tasks and prioritize.
• Comfortable working in a team and independently.

Responsibilities

• Deliver outstanding customer service via phone and in person.
• Translate and input technician notes into our Service database.
• Organize files and upload photos and documents to our system.
• Collect, review, and organize required documents for each transaction.
• Operate multi-line phones and handle calls professionally.
• Use system tools (DealerTrack, eVision, Excel, Teams) to manage documentation.

Skills

Communication

Data entry

Organizational skills

Teamwork

Phone handling

Education

High school diploma or equivalent

Tools

DealerTrack

eVision

Excel

Microsoft Teams

Job description

Omaha Store
Bish's RV Omaha
9203 S 145th St
Omaha, NE 68138, USA

Omaha Store
Bish's RV Omaha
9203 S 145th St
Omaha, NE 68138, USA

We are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks.

Key Objectives

• Ensure smooth administrative operations across service and sales teams
• Providetimely, professional communication to customers
• Coordinate vehicle deliveries andmaintainup-to-date records

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for eachtransaction
• Operate multi-line phones and manage incoming and outgoingcalls professionally
• Use systemslike DealerTrack,eVision, and Excel Teams to manage documentation

Whatyou’llbring

• Excellent verbal and written communication skills
• Confidence in using multiple phone lines
• Ability to work independently and within a team
• Strong computer and data entry skills
• Adaptability in a fast-pacedenvironment
• Professional, neatappearance and positive attitude
• Must be available to work Saturdays(we are always closed on Sundays)
• Ability to pass a background and drug test
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions

Expected Results

• Accurate andtimelydata entry and technician documentation
• Organized service records and customer documentation
• Positive customer interactions and improved communication flow

Resources

• Comprehensive training on service systems, dealership processes, and compliance
• Access to internal platforms and tools (Service database, Microsoft Office)
• Ongoing mentorship and support fromteam members and leadership
• A professional, well-equipped workspace with necessary technology
• A supportiveenvironment and ongoing professional development

Who we are

Bish’s RV is one of the largest family-owned RV dealers in the country. Weare dedicated to providingquality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization areoutstandingand our dedication to each employee’s success is unparalleled.

We are looking for top performers who sethigh expectationsfor themselves and are willing to put inthe timeand effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotesand coverageguidanceon home, auto, RV, and specialty insurance products
• Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being amilitary-friendlyworkplace. Many of the positions within our organization are transferable frompreviousmilitary occupations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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