Servers / Wait Staff

ZippyApp - Recruitment Marketing; Milwaukee (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

ZippyApp - Recruitment Marketing is searching for professional Servers/Wait staff in Milwaukee, Wisconsin, who have fine dining experience. This pivotal role involves managing the dining room atmosphere and ensuring patrons enjoy a memorable experience.

The ideal candidates will have at least 2 years in fine dining, excellent communication skills, and a passion for customer service, along with an understanding of Cuban cuisine.

Qualifications

• Must be at least 18 years of age.
• Commitment to deliver a unique and memorable guest experience.
• Proficient with cash management.
• Basic computer skills.

Responsibilities

• Prepare the dining room before patrons enter.
• Help patrons select food and beverages.
• Transmit orders to kitchen and bar.
• Serve orders to patrons promptly.
• Maintain table setting and dining environment.

Skills

Excellent people skills

Ability to multitask

Warm and outgoing personality

Good understanding of Cuban cuisine

Great team player

Fluent in English

Proficiency in Spanish

Education

Minimum 2 years experience at a fine dining establishment

Valid food handler card

Job description

Overview

We are seeking professional Servers/Wait staff with fine dining experience. This is a very important role for us and we rely heavily on our serving staff. They manage the pulse of the dining room and ensure patrons have a memorable dining experience.

Responsibilities

• Prepare room the dining room by setting condiments, napkins, service plates, utensils, and table décor as required.
• Protect the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Help patrons select food and beverages by presenting menu; offering beverages; suggesting courses, and answering questions about the menu.
• Transmit orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests.
• Keep kitchen staff informed by noting timing of meal progression.
• Serve orders by picking up and delivering patrons’ choices from bar and kitchen; delivering accompaniments and condiments from service bars.
• Respond to additional patron requirements by inquiring of needs; observing dining process.
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return.
• Obtain payment by totaling charges; issuing bill; accepting payment; delivering bill and payment to guest; returning change or credit card and signature slip to patrons.

What's the best thing about being a server at Cubanitas? Working environment is professional but maintains that small business feeling. It’s important to us that you maintain a healthy work/life balance. Server / Wait staff is generally offered as a part‑time restaurant job.

Requirements

• Must be at least 18 years of age and have at least 2 years of experience at a fine dining establishment.
• Warm and outgoing personality and a passion for food and customer service.
• Must have a commitment to deliver a unique and memorable guest experience.
• Punctual, patient, and mindful.
• Good understanding of Cuban cuisine.
• Excellent people skills and the ability to remain calm under pressure.
• Great team player.
• The ability to multitask and work well in a high‑volume work environment.
• Fluent in English; proficiency in Spanish is a plus.
• Must have or be able obtain a valid food handler card within the first 30 days.
• Help keep dining room clean.
• Follow company policies and applicable laws.
• Proficient with cash management.
• Basic computer skills.