Server

Finpower; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Casa Rio Team is seeking a friendly Wait Staff member to deliver food and beverages with accuracy and a positive attitude. You will help maintain dining room ambiance, assist guests with menu selections, and collaborate with team members to ensure a smooth service experience.

This role requires setting up for lunch and dinner, serving guests, upselling when appropriate, and handling checks while upholding health and safety standards. Experience in restaurant service is preferred.

Qualifications

• 1-2 years of experience in restaurant service or similar role.
• Strong communication and interpersonal skills.
• Ability to upsell and provide menu guidance.

Responsibilities

• Deliver food and beverages to guests with accuracy and courtesy.
• Assist with setting up for lunch and dinner shifts and maintaining dining area cleanliness.
• Present orders promptly and manage payments at the table.
• Coordinate with kitchen and other staff to ensure smooth service.
• Adhere to health department rules and customer service guidelines.

Skills

Customer service

Communication

Team player

Interpersonal skills

Active listening

Education

High School Diploma

Tools

POS system

Job description

Description: The Wait Staff is responsible for delivering food and beverage service to all customers with accuracy and efficiency, ensuring a friendly, courteous, and professional experience. They play a key role in upholding the restaurant's quality standards and service excellence.

Requirements

Responsibilities:

• Complete any reasonable job-related tasks as directed by Lead Staff, Floor Manager, and General Manager.
• Always maintain the highest standards of service and hospitality.
• Function as a part of a team that benefits the Casa Rio Team.
• Ensure all tasks are completed by the end of the shift.
• Arrive dressed and ready to set up for lunch and dinner guests.
• Report for duty in accordance with the roster and standards of appearance as outlined in the Employee Handbook.
• Serve patrons with food and beverages in a positive and friendly manner.
• Provide information to assist with food and beverage selections.
• Present ordered choices promptly and efficiently.
• Maintain dining ambiance with an enthusiastic attitude.
• Upsell when appropriate.
• Arrange table settings.
• Always keep tables clean and tidy.
• Deliver checks and collect payments.
• Cooperate and communicate with all serving and kitchen staff.
• Adhere to all relevant Health Department rules and regulations and customer service guidelines.

Qualifications And Requirements

• 1-2 years of experience as a Restaurant Server.
• High School Diploma.
• Must have Food Handlers and TABC certification.
• Proven experience in developing constructive working and interpersonal relationships with colleagues and customers.
• 1-2 years of experience with ordering information systems.
• Strong critical thinking and problem-solving skills.
• Team player with good time-management skills.
• Excellent interpersonal and communication skills.
• Active listening abilities.
• Good physical condition.
• Customer-centric approach.
• Clear and effective speech.
• Ability to lift and balance between 10 to 30 lbs.
• Unwavening attention to detail and adherence to restaurant standards.