Server - Sports & Social Dolphin Mall

Xfinity Live!; Miami (FL); On-site; USD 20,664 - 27,552; Full time

Job summary

A popular sports bar in Miami is looking for a Server to provide excellent customer service by taking orders and serving food and beverages. The ideal candidate should have at least 1 year of experience in a fast-paced environment and possess strong communication skills. Knowledge of liquor brands and a valid food service permit are required. This is a great opportunity to work in an energetic atmosphere with live events.

Qualifications

• At least 1 year of serving experience in a fast-paced venue.
• Knowledge of liquor brands and preparation methods preferred.
• Must be courteous and good-natured.

Responsibilities

• Greet guests and take orders in a professional manner.
• Serve cocktails and food items to guests and promote team quality.
• Ensure compliance with alcohol service policies.

Skills

Fluent English

Communication skills

Knowledge of liquor brands

Customer service

Basic math skills

Education

Alcohol awareness certification

Food service permit or valid health/food handler card

Job description

Sports & Social is a one-of-a-kind sports bar and social lounge located in downtown Miami. The location will have plenty of TV screens for fans to watch games, outfitted with state-of-the-art AV technology, the space will boast an impressive LED display showing multiple games and sporting events at once. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.

Location: Sports & Social M, Sports & Social at Vivo! Dolphin Mall, 11401 NW 12th Street, Miami, FL 331726904, USA

Server Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server Position Requires the Ability to Perform the Following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.