Server - Sports & Social Orlando

Xfinity Live!; Orlando (FL); On-site; USD 22,000 - 32,000; Full time

Job summary

Xfinity Live! in Orlando, FL is seeking an energetic Server to greet guests, take beverage and food orders, and deliver cocktails and menu items with professionalism and a smile. The role requires up-selling, strong product knowledge, and accurate cash handling in a fast-paced venue.

You will check IDs, monitor alcohol service, and coordinate with bartenders and the kitchen to ensure guest satisfaction. Fluent English and prior nightclub serving are preferred.

Qualifications

• 1 year serving in a fast-paced venue (nightclub preferred).
• Knowledge of liquor brands, beer, wine, garnishes and service standards.
• Fluent English; other languages a plus.
• Alcohol awareness certification or food handler card as required by local/state laws.
• Reading/writing to take orders and complete paperwork.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and items; upsell when taking orders.
• Communicate clearly with guests, staff and kitchen; maintain a positive service attitude.
• Know concept products and menu items to guide guest choices.
• Check IDs to ensure minimum age for alcohol.
• Monitor alcohol service and notify management of issues.
• Handle side work and process sales/payments accurately.
• Coordinate with bartenders and kitchen for timely service.

Skills

Communication skills

Fluent English

Teamwork

Cash handling

Tools

POS system

Job description

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.


• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.


• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.


• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.


• Communicate with guests clearly, patiently and with good humor.


• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.


• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.


• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.


• Must be able to complete all side work assigned.


• Accurately account for all sales and payments from the guest.


• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.


• Promote teamwork and quality service through daily communication and coordination with other departments.


• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.


• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.


• Must speak fluent English, other languages preferred.


• Must be courteous, pleasant, and good natured.


• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.


• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.


• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.


• Basic math skills are frequently used when handling cash and credit.


• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).


• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.