Server Sky House - RETURNING STAFF ONLY

Alterra Mountain Company; Sandpoint (ID); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Free Alterra pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Great discounts and pro deals

Medical benefits (dependent on status)

Vacation time (dependent on status)

Parental leave (dependent on status)

Job summary

The Schweitzer Sky House server role at Alterra Mountain Company requires delivering exceptional guest service and taking orders for food and beverages while maintaining a clean dining area and deep menu knowledge.

Typical shifts run 9:00am-4:00pm with open availability on weekends and holidays; a positive, energetic attitude and ability to work as part of a team are essential for success in this seasonal position.

Qualifications

• Excellent customer service and guest interaction skills.
• Ability to explain menu items and features clearly.
• Strong teamwork and proactive problem solving.

Responsibilities

• Greet guests, present menus, answer questions about items, specials and ingredients.
• Accurately take and deliver food and beverage orders.
• Monitor tables, clear dishes, and reset tables for new guests.

Skills

Customer service

Communication

Multitasking

Education

English proficiency

Basic math

Tools

Point of Sale (Squirrel)

Computers

Job description

Seasonal

Welcome to Schweitzer-where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we're growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.

Perks include:

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.

Employment Status: Full or Part Time Seasonal

Wage Range: $9.00 hour plus tips

Minimum Age: 19

Background Check Required: No

Driver Verification Required: No

Position Summary

A Sky House server is responsible for providing excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction throughout the dining experience. They act as the main point of contact between the kitchen and the customer, maintaining a clean and organized dining area while adhering to food safety and service standards. The server is our primary salesperson therefore, thorough knowledge of our menus is critical.

Typical shift is 9:00am-4:00pm and must have open availability during weekends and holidays.

Essential Functions and Major Responsibilities

• Greet guests promptly, present menus, and answer questions about menu items, specials, and ingredients.
• Accurately take food and beverage orders and deliver them in a timely and professional manner.
• Monitor tables to ensure guests have everything they need, clear used dishes, and reset tables for new guests.

• ID guests in accordance to Idaho state liquor and identification laws. Monitor guest intoxication and take action or get help, if necessary.
• Present checks, process payments, and handle cash or card transactions accurately. Responsible for daily point of sale reconciliation.
• Maintain cleanliness of the dining area and follow health, safety, and sanitation guidelines. Will vacuum, mop and sweep the restaurant area.
• Maintain a positive, upbeat, and energetic attitude toward guests and coworkers. Work as part of the team by assisting, communicating, and proactivity troubleshooting problems.
• Responsible for staying busy during slow times and keep up on side work.

Specific Job Skills

• License/Certifications - Idaho State Police Alcohol Beverage Training Certificate, we will help you acquire.
• Technical - Basic computer knowledge and comfortable with a computer based point of sale (Squirrel is our current system).
• Physical Capabilities - Able to stand or walk for up to 8 hours per shift. Will lift up to 30 lbs. occasionally. Ability to ski or snowboard at an intermediate level is preferred. Exposed to ice/snow coming to and from work.
• Additional - Strong attention to detail. Must be capable of managing and performing multiple tasks simultaneously.

Education/Related Experience

Minimum education required - English reading, writing and communication; plus basic math.

Minimum time in related position - Minimum 6 month serving experience; wine knowledge preferred with demonstrated competence.