Server's Assistant

Omni Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 22,000 - 25,000; Full time

Job summary

Omni William Penn Hotel in Pittsburgh seeks a friendly, motivated hospitality professional to assist servers and ensure courteous guest service. You will set up stations, stock supplies, and support tea and coffee service while maintaining a clean dining area.

The role requires ServSafe and Ramp certifications on hire, physical endurance for long shifts, and teamwork to deliver exceptional guest experiences.

Qualifications

• Must have current ServSafe Certification and RAMP Certification upon hire.
• Prior experience in hotel dining/restaurant service preferred.
• Able to stand and walk for long periods and lift up to 50 pounds.

Responsibilities

• Assist servers to ensure proper, prompt, courteous service to all guests.
• Set up station and tea service, stock linen, dishware and silverware.
• Bus tables, pour water and coffee, and assist in running food to guests.

Skills

Customer service

Teamwork

Physical stamina

Attention to detail

Education

ServSafe Certification

RAMP Certification

Tools

Telephone

Pen/Pencil

Carts

Job description

Omni William Penn Hotel Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we’ve welcomed movie stars, politicians, world leaders, professional athletes, and business icons—cementing our place as one of the city’s most celebrated destinations.

Omni William Penn Hotel Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we’ve welcomed movie stars, politicians, world leaders, professional athletes, and business icons—cementing our place as one of the city’s most celebrated destinations. At Omni William Penn, our associates are the heart of our success. We foster an All In culture where respect, gratitude, and empowerment are part of every day. Here, you’ll find: A supportive environment with training and mentoring opportunities, Dedicated teammates who take pride in delivering exceptional service, and A workplace where your contributions truly make a difference. If you’re a friendly, motivated individual with a passion for serving others, we invite you to bring your talents to our team. Discover the pride and excitement of working for a company known for its tradition of excellence.

Purpose:

To assist servers in any way possible to ensure proper, prompt and courteous service to all guests.

Reports to:

Restaurant Manager/Restaurant Supervisor

Essential Functions

• Station set-up
• Stock needed supplies in side stands. (linen, dishware, silverware, glassware)
• Clean-up of coffee machines and prepared coffee.
• Set-up tea station.
• Refill/collect ice supply.
• Dust all tables to include table legs.
• Put milk in refrigerator and set-up creamers.
• Set tables with clean, pressed linen, dishes, silver and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during meal period, bus dirty tables clearing dirty settings
• Remove any extra settings.
• Pour water and coffee as needed
• Additional duties as assigned
• Polish silver to be placed in side stations
• Assist servers with running food to guests in a timely manner

Tools And Equipment

• Telephone, pen/pencil
• Utilize carts to bus tables and collect glassware/silver/coffee cups from the dish area

Working Environment

• Interior of hotel, in all areas of the hotel.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Physical Job Requirements (for Essential Functions Only)

Lifting/Pushing/Pulling/ Carrying

• Lifting trays of a maximum of 50 pounds. Pushing Queen Marys of up to 100 pounds. Bring ice to servers’ station 2-3 times a day weight up to 60 pounds. Push silver and dishware up to 75 pounds.

Bending/Kneeling

• Must be able to bend to lift the trays that will weigh up to 50 pounds, 75% bending to pick-up – general cleanliness

Mobility

• Continually walking at a fast pace

Continuous Standing

• Continually standing 100% of the time

Climbing

• Climbing up to approximately 3 steps 50% of 8 hour shift

Driving

• No driving required

Work Environment

• Inside 95% of work period (usually 8 hours)
• Outside 5% of work period (usually 8 hours)
• Exposed to heat in dish room and cold when going into cooler for garnishes, etc.

Hearing/Vision/Speech/Literacy

• Hearing is minimal (However, individual must be able to communicate)
• Vision is moderate (Must be able to clear and set tables
• Literacy is minimal

Chemical/Agents Used

• Multipurpose cleaning spray

Protective Clothing

• None required

Equipment Operations

• Toaster, coffee machine
• Elevators

Must have a current Servsafe Certification and RAMP Certification upon hire

Wages: $16.20 first 3 months, $17.10 after 3 months, $18.00 after 6 months.

Union Dues $41.25 per month

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.