Server, Restaurant - InterContinental Mark Hopkins

InterContinental Hotels Group; San Francisco (CA); On-site; USD 24,796 - 38,572; Full time

Job summary

InterContinental Hotels Group is seeking a Restaurant Server in San Francisco to greet guests, take orders, and ensure memorable dining experiences. You’ll tailor service to guest preferences, recommend menu items, and maintain high standards of hospitality in a luxury hotel setting.

The role emphasizes strong communication, reliability, and the ability to work nights, weekends, and holidays. Join a legacy of service excellence in a premier Nob Hill property.

Qualifications

• Strong reading, writing, and basic math skills.
• Able to lift up to 50 lbs.
• Willing to work nights, weekends, and holidays.
• Must comply with local food handling and alcohol serving laws.
• Must be fluent in the local language.

Responsibilities

• Greet guests and take food and beverage orders.
• Make recommendations and ensure timely service.
• Maintain cleanliness and safety in the dining area.
• Assist with food preparation and kitchen duties as needed.
• Address guest questions and provide a warm, welcoming experience.
• Wear uniform and uphold brand standards.

Skills

Communication

Physical strength

Flexibility

Food safety

Attention to detail

Job description

Hotel Brand: InterContinental
Location: United States, California, San Francisco

About Us

Perched atop historic Nob Hill, our luxury hotel has welcomed distinguished guests, celebrations, and memorable events for generations. Known for timeless elegance, exceptional service, and legendary hospitality, we take pride in creating unforgettable experiences for every guest. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.

About the Role

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

This position is represented by Unite Here! Local 2.

A little about your day to day

• Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
• Own your kitchen – keep on top of supplies and equipment and minimize waste.
• Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
• Help create a safe space by following our safety procedures and wearing necessary protective equipment.
• Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.
• Help with washing up and other kitchen duties when needed.
• Give guests a better experience by helping with any queries or advice.
• Wear your uniform with pride.
• Take on other ad-hoc duties when the whole team needs to pull together.

What we need from you

• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
• Literate – you’ll need a good grasp of reading, writing and basic math.
• Flexible – night, weekend and holiday shifts are all part of the job.
• Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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