Server Banquet - InterContinental Mark Hopkins

InterContinental Hotels Group; San Francisco (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

InterContinental Hotels Group in San Francisco is seeking a Banquet Server to provide attentive service at weddings, galas, corporate events and meetings. You will work closely with the banquet team to ensure flawless execution from setup through service to breakdown.

You will greet guests, serve plated meals and buffets, maintain high cleanliness and presentation standards, and support the team to deliver memorable hospitality in a fast-paced environment.

Qualifications

• Service-focused – banquet, restaurant, catering or hospitality experience is preferred.
• Positive attitude and willingness to learn are valued.
• Comfort with handling food and maintaining high service standards.

Responsibilities

• Set up banquet rooms according to event specifications (tables, chairs, linens, place settings, stations).
• Provide friendly, attentive food and beverage service during banquets, receptions, meetings and events.
• Serve plated meals, buffets and beverages while upholding high standards.
• Anticipate guest needs and respond promptly to requests to ensure an exceptional dining experience.
• Clear tables efficiently and assist with breakdown and room resets for upcoming functions.
• Maintain clean, organized work areas and banquet spaces meeting cleanliness standards.

Skills

Service excellence

Guest relations

Professional demeanor

Teamwork

Flexibility

Meal service

Food safety knowledge

Job description

Hotel Brand: InterContinental
Location: United States, California, San Francisco

Perched atop historic Nob Hill, our luxury hotel has welcomed distinguished guests, celebrations, and memorable events for generations. Known for timeless elegance, exceptional service, and legendary hospitality, we take pride in creating unforgettable experiences for every guest. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.

About the Role

Exceptional events are made possible by exceptional service. As a Banquet Server, you'll play a key role in creating memorable experiences for our guests by providing attentive, professional service at weddings, galas, corporate meetings, and special events. You'll work closely with the banquet team to ensure every event is executed flawlessly, from setup to service to breakdown, while delivering the warm hospitality our hotel is known for.

This position is represented by Unite Here! Local 2.

A little about your day to day:

• Set up banquet rooms according to event specifications, including tables, chairs, linens, place settings, and service stations.
• Provide friendly, attentive food and beverage service during banquets, receptions, meetings, and special events.
• Serve plated meals, buffets, hors d'oeuvres, desserts, and beverages while maintaining high service standards.
• Anticipate guest needs and respond promptly to requests to ensure an exceptional dining experience.
• Clear tables efficiently and assist with event breakdown and room reset for upcoming functions.
• Maintain clean, organized work areas and ensure banquet spaces meet cleanliness and presentation standards.
• Work closely with banquet captains, culinary teams, and fellow servers to deliver seamless event service.
• Report any equipment issues, safety concerns, or supply shortages to your supervisor.
• Follow all food safety, sanitation, and alcohol service regulations.
• Wear your uniform with pride and represent the hotel's commitment to excellence.
• Take on other duties as assigned to support the banquet and food & beverage team.

What we need from you:

• Service-focused – Previous banquet, restaurant, catering, or hospitality experience is preferred, but a positive attitude and willingness to learn are equally valued.
• Strong – You'll regularly lift, carry, push, and pull trays, tables, chairs, and equipment weighing up to 50 lbs (23 kg). Frequent standing, walking, bending, and reaching are required.
• Flexible – Banquet events often take place during evenings, weekends, holidays, and early mornings, so availability for a varied schedule is essential.
• Team-oriented – You'll thrive in a fast-paced environment and work collaboratively to ensure every event runs smoothly.
• Professional – You'll present yourself with confidence, courtesy, and attention to detail while interacting with guests and colleagues.
• Compliant – You'll meet all local food handling and responsible alcohol service requirements and be fluent in the local language.
• Reliable – Punctuality, dependability, and a commitment to delivering outstanding guest service are essential.

If you enjoy creating memorable guest experiences, thrive in a team environment, and take pride in delivering exceptional service, we'd love to welcome you to our banquet team.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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