Server Repair Team Lead — Diagnostics & Parts

Paycom; Grapevine (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

SMS InfoComm Corporation is seeking a Server Repair Tech to test, troubleshoot, and replace parts on servers sent for diagnosis and repair. The role involves inspecting servers, diagnosing issues, and ensuring proper documentation of test results.

Candidates should have a high school diploma or equivalent, experience troubleshooting servers, and familiarity with Linux and basic networking. This 2nd shift position requires the ability to lift up to 50 lbs and to work in warehouse environments;

Qualifications

• Education High school diploma or equivalent technical experience, certifications in Server support and architecture desired
• Experience troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
• Experience with replacing parts on servers
• Experience with server configuration
• Good written and verbal skills needs to documents errors and repairs
• Industry/Environment: Prefer to have worked in a PC or server type of environment
• Must be able to identify and resolve problems in a timely manner.

Responsibilities

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
• Provide back up for QC, inspection, whole unit repair, and motherboard testing
• Maintain parts consumption
• Other duties as assigned by leadership
• Team building & leadership 10%: Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts management

Skills

Server basics

Linux commands

Networking basics

Troubleshooting

Documentation

Team collaboration

Problem solving

Attention to detail

Education

High School Diploma

Server support certifications

Server architecture certifications

Job description

SMS InfoComm Corporation is seeking a Server Repair Tech to test, troubleshoot, and replace parts on servers sent for diagnosis and repair. The role involves inspecting servers, diagnosing issues, and ensuring proper documentation of test results.

Candidates should have a high school diploma or equivalent, experience troubleshooting servers, and familiarity with Linux and basic networking. This 2nd shift position requires the ability to lift up to 50 lbs and to work in warehouse environments;