Server Repair Supervisor - Lead Board-Level Rework & QA

Wiwynn; El Paso (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Wiwynn Repairs is seeking a skilled Repair Supervisor to lead daily commodity repair operations involving motherboards, DIMMs, and HDDs/SSDs in a high-demand repair cage. You will ensure safety, workmanship quality, full traceability, and timely turnaround against RTT targets, guiding a multi-shift team.

The role emphasizes board-level rework quality, failure analysis feedback to Test and suppliers, and secure handling of customer media, with strict adherence to hyperscale security requirements.

Qualifications

• Bachelor's degree in Electronics, Mechanical, Systems or related field.
• 3-5 years in electronics repair/rework operations, with 1-2 years supervising repair technicians.
• Board-level repair experience (L5/L6) with component-level diagnosis and rework on server motherboards (BGA/SMT) and IPC standards ownership.
• Experience with commodity-level failure analysis and disposition for DIMMs, HDDs/SSDs, motherboards.
• Experience managing repair WIP and TAT against dock-to-stock/RTT targets.
• Experience with traceability, defect coding, repair history logging, and failure Pareto feedback.

Responsibilities

• Lead daily commodity repair operations (motherboards, DIMMs, HDDs/SSDs) in the repair cage.
• Manage repair WIP, aging control, and turnaround time against return-to-test targets; prioritize by material criticality and rack-down status.
• Own workmanship quality: IPC standards compliance, AOI results interpretation, rework verification, and escape prevention.
• Drive failure analysis: Pareto by defect code, NTF rate management, and root cause feedback to Test and suppliers.
• Maintain full traceability: defect coding, repair history logging, part-level serial tracking, quarantine/MRB handling, and scrap control/certification.
• Enforce media sanitization, secure handling, and chain of custody for customer drives per hyperscale security requirements.
• Own the ESD control program and safety compliance: ESD audits, chemical/solder fume handling, and 5S in repair areas.
• Manage manpower, shift schedules, and overtime; coach repair technicians.
• Coordinate with the Testing Supervisor on rack-down priorities and express rework line flow.
• Prepare TAT and repair yield reporting; drive Kaizen and standard work compliance.

Skills

Board-level repair

Repair floor management

WIP & TAT management

Failure analysis

Traceability

ESD & safety

IPC standards

AOI interpretation

Root cause feedback

Materials tracking

Bilingual English/Spanish

Communication

Repair tracking systems

Excel reporting

Education

Bachelor's degree in Electronics/Mechanical/Systems

Tools

MES systems

Excel

PowerPoint

Job description

Wiwynn Repairs is seeking a skilled Repair Supervisor to lead daily commodity repair operations involving motherboards, DIMMs, and HDDs/SSDs in a high-demand repair cage. You will ensure safety, workmanship quality, full traceability, and timely turnaround against RTT targets, guiding a multi-shift team.

The role emphasizes board-level rework quality, failure analysis feedback to Test and suppliers, and secure handling of customer media, with strict adherence to hyperscale security requirements.