Server (PT)

Penn Oaks Golf Club; West Chester (Chester County); On-site; USD 9,600 - 12,000; Full time

Job summary

Penn Oaks Golf Club in West Chester, PA seeks a Front-of-House Server to deliver attentive, friendly dining experiences for guests and Members. You will greet guests, present menus, recommend dishes, and ensure timely service in a warm setting.

Responsibilities include table setup, wine service at tableside, processing payments, and helping with special events. Prior serving experience and strong English communication are required.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent oral communication skills required.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepare tables and utensils, restock condiments, and handle setup tasks.
• Greet guests, present menus, suggest dishes, and assist with drink orders.
• Serve guests, deliver items, and balance server chits and receipts.
• Open and pour wine tableside and assist with special events.
• Maintain a welcoming dining experience and assist with payments.

Skills

Excellent oral communication

Positive interpersonal

English fluency

Basic writing

Education

High school diploma or equivalent

Job description

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front-of-House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important, and relaxed.

General Responsibilities:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, and performing all other preparation tasks.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.

Job Qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Pay:

• Restaurant Servers are paid at $7.25/hour plus gratuities.