Server

The-Ranch-Country-Club; Westminster (CO); On-site; USD 21,000 - 34,000; Full time

Job summary

The Ranch Country Club in Westminster, CO is hiring Front-of-House Service Staff to ensure guests have a memorable dining experience. You will greet guests, take and relay orders, suggest menu items, and deliver meals with a friendly, efficient touch.

Responsibilities include preparing tables, pouring wine tableside, handling reservations, serving courses, processing payments, and supporting events. English fluency and a polished appearance are required, and prior serving experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepare the tables, laying out napkins and utensils, and refill condiments.
• Stay updated on menu choices and specials; communicate with guests.
• Handle reservations, direct guests to tables, present menus, and suggest dishes.
• Deliver items, fulfill guest needs, offer desserts and drinks, and clear courses.
• Open and pour wine tableside.
• Process payments and balance server receipts.
• Perform basic cleaning tasks and cover for absent staff.
• Assist with special events and greet guests warmly.
• Adhere to grooming and appearance standards and communicate services.

Skills

Oral communication

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Job description

Job Overview:

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front-of-House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important, and relaxed.

General Responsibilities:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, and performing all other preparation tasks.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.

Job Qualifications:

• Education:High school diploma or equivalent preferred.
• Experience:Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.