Server

The Ranch Country Club; Denver (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Ranch Country Club in Denver seeks friendly Front-of-House Service Staff to greet guests, take orders, and ensure a welcoming, efficient dining experience. The role focuses on attentive service, menu knowledge, and creating a comfortable atmosphere for Members and guests.

Responsibilities include setting tables, coordinating with kitchen and bar staff, delivering meals and beverages, processing payments, and supporting events with a polished, professional presence.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepare tables, napkins and utensils, refill condiments and perform preparation tasks.
• Stay updated on menu choices, specialties, and menu deviations; know if items are running out.
• Handle bookings, direct guests to tables, present menus, suggest dishes, assist in drink selection, and communicate needs to cooks.
• Maintain dining experience, deliver items, fulfill guest needs, offer desserts and drinks, remove courses, replenish utensils, and refill glasses.
• Open and pour wine at the tableside.
• Obtain revenues, issue receipts, accept payments, and balance server chits and receipts.
• Perform basic cleaning tasks as needed or directed by the supervisor.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Greet guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understand and communicate products and services available at the resort.

Skills

Oral communication

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Job description

Job Overview

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front-of-House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important, and relaxed.

General Responsibilities

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, and performing all other preparation tasks.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.

Job Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.