Server

Penn Oaks Golf Club; West Chester (Chester County); On-site; USD 8,300 - 11,000; Part time

Job summary

Penn-Oaks-Golf-Club in West Chester, PA is seeking Front-of-House Service Staff to create a welcoming dining experience for guests. You will prepare tables, guide guests to their seats, upsell menu items, and ensure smooth service with attentive wine service.

Responsibilities include handling reservations, taking orders, delivering meals, processing payments, and maintaining a clean, inviting environment. Prior server experience and fluent English are required, with a friendly, professional

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepare tables, lay out napkins and utensils, refill condiments, and perform other prep tasks.
• Stay updated on menu choices and kitchen status.
• Handle reservations, direct guests to tables, present menus, and suggest dishes and drinks.
• Deliver items, fulfill guest needs, offer desserts and drinks, remove courses, replenish utensils, and refill glasses.
• Open and pour wine tableside.
• Receive payments, issue receipts, and balance server chits and receipts.
• Perform basic cleaning as directed and fill in for absent staff.
• Assist with special events and greet guests with a warm welcome.
• Adhere to grooming and appearance standards and communicate available products/services.

Skills

Fluent English

Oral communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front-of-House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important, and relaxed.

General Responsibilities:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, and performing all other preparation tasks.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.

Job Qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Pay:

• Restaurant Servers are paid at $7.25/hour plus gratuities.